Store Sales Representative (Female) at Tempkers Limited

Description 

• We are seeking a skilled and customer-oriented Store Sales Representative to join our clients team in the beauty industry.
• As a Store Sales Representative, you will be responsible for providing exceptional customer service, driving sales, and building lasting relationships with valued customers.
• Your knowledge of beauty products, combined with your excellent communication and sales skills, will contribute to the overall success of the store.

Responsibilities

Sales and Customer Service:

• Greet customers in a friendly and professional manner, offering assistance and guidance throughout their shopping experience.
• Understand customers' needs and preferences, providing personalized recommendations and product information.
• Demonstrate product features and benefits to customers, promoting the value and quality of our beauty products.
• Actively engage with customers to build relationships, answer questions, and address concerns.
• Meet or exceed individual and team sales targets by actively promoting products, upselling, and cross-selling.

Product Knowledge and Merchandising:

• Stay up-to-date with the latest beauty trends, product knowledge, and industry developments to provide accurate information to customers.
• Maintain a comprehensive understanding of our product offerings, including ingredients, usage instructions, and benefits.
• Ensure that the store is properly merchandised, with products well-stocked, organized, and visually appealing.
• Collaborate with the marketing team to implement promotions, new product launches, and sales campaigns.

Cash Handling and Inventory Management:

• Process customer transactions accurately and efficiently, handling cash, credit card payments, and returns.
• Maintain accurate inventory records, regularly restocked shelves, and notified management of low stock levels.
• Assist in inventory counts and reconciliation to ensure stock accuracy.
• Monitor product expiration dates and remove expired items from the sales floor.

Store Operations Support:

• Collaborate with the store management team to achieve sales goals and contribute to a positive store environment.
• Assist in opening and closing procedures, including cash register balancing, security checks, and store cleanliness.
• Support store events, promotions, and activities to drive customer engagement and increase foot traffic.
• Adhere to store policies and procedures, including safety and security protocols.

Qualifications

• 3-5 years of experience in retail sales, preferably in the beauty industry.
• Proven track record of meeting or exceeding sales targets.
• Strong interpersonal and communication skills, with the ability to build rapport with customers.
• Excellent product knowledge and understanding of beauty trends and industry practices.
• Customer-centric mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced, dynamic environment and handle multiple customer interactions.
• Basic math skills for cash handling and transactions.
• Familiarity with point-of-sale (POS) systems and inventory management tools.
• Flexibility to work evenings, weekends, and holidays as required by the store schedule.