Fresh Jobs at Founders Factory

About The Role

• As the Business Support Program Coordinator, you will take charge of coordinating all activities related to the Academy’s business support program.
• Your primary responsibility is to ensure the seamless execution of the program, providing critical support to the Business Support Lead.
• You will be instrumental in managing logistics, stakeholder relationships, and ensuring a smooth learning experience for all participants.
• Additionally, you will play a key role in scaling and digitizing the program, extending its reach to new regions, and incorporating new technologies.
• We operate a hybrid model where you will be required to be in the office at least 3 times a week.

Responsibilities

• As the Program Coordinator, you will be required to:
• Support the business support lead in managing the sourcing funnel, by collaborating with the relevant stakeholders to develop posters, create the application form and any relevant media artefacts such as participant testimonials.
• Provide operational coordination towards the business support operations function of the Academy, ensuring smooth program logistics, stakeholder management, and a frictionless learning experience for all participants. This includes overseeing workshop locations, event logistics, stakeholder engagement, material preparation, and logistical troubleshooting.
• Support the Business Support Lead in planning and executing the Business Support Accelerator program
• Collaborate with relevant stakeholders, including internal teams, partners, coaches, and learners, ensuring the seamless delivery of the program.
• Manage the end-to-end program communication with participants. This includes sending welcome emails, creating calendar invites, making phone calls, and developing automated communication systems.
• Assist the Business Support Lead in continuous improvement of the program e.g. by working with the tech team to set up relevant tech tools to simplify and automate processes, review participant data and use it to inform program improvements etcGather, record, and share participant feedback and performance data and support the Business Support Lead in developing M&E reports as needed.

The ideal candidate is or possesses…

• Dynamic experience highly preferred, with demonstrated ability to operate well in complex and fast-changing environments
• Preference for candidates that have worked in an entrepreneur incubator or in an organisation that works with young people.
• Familiarity with the lean startup approach and design thinking principles is strongly preferred
• Ability to work independently, entrepreneurially, and innovatively.
• Previous experience in planning and executing entrepreneurship programs
• Has an entrepreneurial mindset and drive
• Must be detail-oriented and possess excellent organisational and analytical skills with the ability to multitask, prioritise, complete work accurately, meet deadlines and follow through.
• Great computer proficiency (working knowledge of word processing, PowerPoint, Excel.)
• Demonstrate proactive approach to problem-solving.
• Ability to work independently, entrepreneurially, and innovatively.
• Excellent written/verbal communication skills.
• Ability to communicate effectively across different levels, with local and international teams and stakeholders.A passion for education in Africa, with a keen interest or experience as an entrepreneur.
• Experience working with diverse groups and populations is a plus.

Candidates should meet the following minimum requirements:

• At least 3 years of relevant experience in a program management role.
• Experience running entrepreneurship programs and a desire to continuously upskill to stay up to date with the changing entrepreneurial landscape/needs.
• Has an understanding of Design Thinking and Entrepreneurial practices and can facilitate & engage entrepreneurs if needed.
• Undergraduate or honours graduate degree in a related discipline
• Strong collaboration and project management skills are a must.
• An interest in empowering young people is a must.
• Experience working in Nigeria.
• Comfortable with field work.
• Ability to travel for long periods of time when required e.g. 2-4 weeks.
• This is a full-time role based in Lagos Nigeria.

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About The Role

• We are seeking a dynamic and entrepreneurial community senior associate to join our team and lead efforts of our innovative pan-African platform that helps aspiring and early stage young entrepreneurs learn, connect and grow.
• The successful candidate will play a pivotal role in promoting the platform and its initiatives, helping to create traction, building a strong and engaged user base, and supporting users by connecting them with the tools, resources, and networks they need to succeed in their entrepreneurial journey.

Your Responsibilities:

• Develop and execute marketing and promotional strategies to increase platform visibility and attract new users.
• Engage and grow our community of entrepreneurs by fostering meaningful interactions, discussions, and collaborations both online and offline.
• Foster a vibrant online community by interacting with users, addressing queries, and moderating discussions to ensure a positive and inclusive community environment.
• Provide ongoing support and assistance to users, addressing inquiries, feedback, and technical issues in a timely and professional manner.
• Develop and implement a robust communication strategy, encompassing social media plans, newsletters, and interactive platforms to enhance community engagement.
• Create and curate engaging and relevant content that will resonate with our target audience and align with the Academy’s voice and objectives.
• Curate and execute diverse community events (online and offline) to educate our community and encourage an exchange of ideas within the community.
• Maintain a content calendar and ensure timely delivery of planned activities.
• Collect and analyse user data and feedback to identify trends, insights, and areas for improvement, informing future marketing strategies and platform enhancements and updates.
• Manage the Academy’s social media pages with the goal to increase brand awareness, engagement, and traffic across various platforms.
• Other duties as assigned.

Person Specification:

• 3+ years of proven experience in community building, digital marketing or related roles.
• Experience working with startups and entrepreneurship education.
• Knowledge and understanding of the African entrepreneurship ecosystem.
• Proficiency in using social media platforms, online communities, and collaboration tools.
• Profound knowledge of entrepreneurship concepts and community building.
• Proficiency in software tools for scheduling, communication, and data analysis.
• Passion for entrepreneurship, innovation, and making a positive impact in the world.
• Entrepreneurial mindset with a proven ability to work independently and reliably.
• Thrives in a fast-paced, dynamic environment and is adaptable to change.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Fluency in English and preferably French.
• Self-organisation skills and curiosity towards digital tools & automation.
• Ability to work independently and collaboratively in a fast-paced, remote environment.
• Ability to travel for long periods of time when required e.g. 2-3 weeks.