Jobs at M-KOPA

Responsibilities

• Stock Management: You will manage stock reconciliations and reduce stock shortage occurrence In the region by re-ordering understocked Stock Keeping Units (SKUs)to individual shops.
• Aged stock: You will support Field Sales Managers, Sales Executives, and shops in aged stock returns and reallocations and in reporting lost phones.
• DSR Stock Holding: You will support FSMs, SEs, and shops to ensure all active selling DSRs and new DSRs are holding stock within the min-max levels.
• Phone Repairs: You will manage the delivery of phones to the repair center within Service level agreement and customers pick up repaired phones within Service level agreement.
• Cancellations: You will ensure cancellations within the region are closed in time.
• Shop assistants support: You will ensure regular coaching of shop assistants on processes, products, systems, and service
• Reverse logistics: You will ensure shops perform reverse logistics mindful of M-KOPA standards.
• You will report the performance of shop assistants.
• You will develop retail strategies that support our goals.
• You will resolve issues experienced by shop assistants as they arise.

Requirements

• At least 2 years of working in sales or retail field.
• Proficiency in Microsoft Office with basic MS Excel and MS word knowledge and good reporting skills
• A good leader with empathy ready to support low-level employees
• Clear communication on email, telephone, in person.
• Able to self-manage and take initiative without being micro-managed.
• At least a college diploma in a business-related field

Benefits, What's in it for you;

• Private health insurance (inpatient outpatient, maternity, eye care, dental and gym facilities)
• Group Life Cover and Personal Accident Cover
• Company pension (A mandatory basic national social security scheme)
• Airtime and Data allowance (dependent on the nature of the role)

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Job Description

• We are looking to hire a Regional Sales Training Lead to deliver effective sales trainings, improve new Direct Sales Representatives’ (DSR) productivity, and support all sales activities across assigned region.

Responsibilities

• Direct Sale Representative Documentation (DSR) - Ensure NO DSRs are trained without having all required documents
• Act as a custodian of DSR Onboarding Documentation- including being point persons for all audits
• Conduct On-boarding Training ensuring proper execution of content delivery
• Field Training - Teaching, demonstrating, coaching and supporting new DSRs in the field to hit their KPls
• Reporting - Responsible for providing reports to management to enhance visibility on field operations.

Requirements

• B.Sc. or HND in any related field
• 4+ years’ training experience in Field-Sales and/or Capability Development related field e.g. Micro-finance or other financial services, mobile-money, FMCG or other Product/Service in Nigeria
• Excellent presentation, communication, coaching, and people skills
• Good planning, organization, and conflict-resolution skills
• Ability to motivate a wide array of people to perform
• Ability to work calmly under pressure

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Responsibilities

• Monitor and deliver set sales target within the designated territory.
• Achieve and surpass sales targets of M-KOPA products by developing local networks.
• Uphold the brand values of M-KOPA, including ensuring the M-KOPA retail point standard and guidelines are adhered to.
• Recruit, train, coach, mentor & supervise field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
• Keenly monitor and evaluate the performance of DSRs to meet the performance standards
• Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines
• Design Sales and Marketing Strategy for the team to ensure Weekly, Monthly and Quarterly sales target are reached.
• Monitor and Analyze performance of Marketing campaigns
• Report writing

Requirements

• B.Sc. or a Higher National Diploma Holder in any related field
• 2 years of Sales experience in FinTech Microfinance, Insurance, Telecommunications, Mobile-Money, FMCG, or other product/service in Nigeria.
• Excellent sales and negotiation skills
• Ability to motivate and lead a team
• Planning, Organization, and Conflict-resolution skills
• Excellent Presentation, Communication, Coaching, and People Skills
• Great at leading a wide array of people to perform
• Ability to work calmly under pressure
• Should have a process-oriented mindset

go to method of application »

Responsibilities

• Monitor and deliver set sales target within the designated territory.
• Achieve and surpass sales targets of M-KOPA products by developing local networks.
• Uphold the brand values of M-KOPA, including ensuring the M-KOPA retail point standard and guidelines are adhered to.
• Recruit, train, coach, mentor & supervise field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
• Keenly monitor and evaluate the performance of DSRs to meet the performance standards
• Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines
• Design Sales and Marketing Strategy for the team to ensure Weekly, Monthly and Quarterly sales target are reached.
• Monitor and Analyze performance of Marketing campaigns
• Report writing

Requirements

• B.Sc. or a Higher National Diploma Holder in any related field
• 2 years of Sales experience in FinTech Microfinance, Insurance, Telecommunications, Mobile-Money, FMCG, or other product/service in Nigeria.
• Excellent sales and negotiation skills
• Ability to motivate and lead a team
• Planning, Organization, and Conflict-resolution skills
• Excellent Presentation, Communication, Coaching, and People Skills
• Great at leading a wide array of people to perform
• Ability to work calmly under pressure
• Should have a process-oriented mindset