Fresh Jobs at Dangote Group

Job Summary

We are excited to hire Relationship Officers to join our team at Dangote Cement Plc.

As a Relationship Officer, you willbe cruciale in building and fostering robust and long-lasting business connections with our esteemed clients. Your expertise in developing and maintaining relationships will be instrumental in driving client satisfaction and loyalty.

You will work closely with diverse clients, understanding their unique needs and providing them with tailored solutions. By proactively engaging with our valued clients, you will solidify your position as a trusted advisor and become an integral part of their success.

Your ability to effectively communicate and collaborate with internal teams will further strengthen our organization's reputation as a provider of exceptional client service.

Requirements

Key Duties and Responsibilities

• Develop and maintain relationships with corporate clients.
• Ensure customer satisfaction and address any queries or concerns.
• Identify opportunities to upsell products or services to existing clients.
• Collaborate with other departments to ensure prompt product delivery to clients.
• Prepare and present periodic reports on sales activities and performance.
• Stay updated with industry trends and market intelligence.
• Meet sales targets and contribute to the growth of the company.

Location - Regions

Lagos, Ogun

Education and Work Experience

• Bachelor’s degree in business or a related discipline.
• Experience in sales or customer relationship management is preferred.

Skills and Competencies

• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving skills.
• Ability to build and maintain relationships with clients.
• Self-motivated and target-driven.
• Proficient in MS Office (Word, PowerPoint, and Excel).

go to method of application »

We are looking for competent Sales Administration Officer who will provide the regional/area sales team with effective administrative support and ensure the achievement of assigned sales targets.

Reports to: Area Sales Manager

Key Duties and Responsibilities:

• Ensure all necessary sales administration tasks associated with selling the company’s products are carried out in an efficient, expedient and professional manner in accordance with the company policies.
• Provide the sales team with a full range of administrative support to assist with the sales success of the company including managing schedules, creating sales proposals and pitch documents, and generating reports related to sales activities and revenue data.
• Plan meetings and ensure that sales staff in the field are in contact with head office staff.
• Perform any other duties as may be assigned by the Area Sales Manager.

• Coordinate communication of all customer-related issues to the Area Sales Manager to ensure a seamless flow of information.
• Track customer sales and provide analysis for forecasting, trending, presentations, accruals, rebates and internal reporting.
• Ensure all regional/area sales records are kept up-to-date and accurate.
• Ensure customer enquiries, feedback, and complaints are handled appropriately.

Requirements

Education and Work Experience:

• Bachelor’s degree or its equivalent in business or a related discipline.
• 3-6 years post NYSC work experience in sales, preferably in FMCG.
• Good understanding of B2B sales. trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry.
• Good knowledge of DCP’s product and service offerings.
• Strong administration skills – organization, thoroughness, and the ability to effectively leverage technology with good attention to detail.
• Excellent communication skills.
• Good analytical and problem-solving skills.
• Ability to work well within a team.
• Proficiency in the use of MS Office (Word, PowerPoint and Excel).