Jobs at HR-EX Consulting

Job Description

• The job role is responsible for overseeing the day-to-day operations of the salon which includes supervising staff, scheduling shifts and allocating customer services, handling inventory, enforcing staff compliance with the salon’s health and safety policies, identifying ways to increase salon revenue, and ensuring that salon equipment is serviced and repaired as needed.

Key Responsibilities

• Lead the salon staff team in providing excellent services and maximizing profit.
• Manage the salon's day-to-day operations, including opening and closing procedures, staff behaviour, and customer intake procedures.
• Supervise training for salon staff in procedures, policies, and health regulations.
• Schedule staff to ensure adequate coverage for the salon's needs.
• Resolve customer complaints and provide solutions to staff disputes.
• Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items.
• Advise Management on any potential threats or issues.
• Oversee appointment schedule.
• Setting goals for each Employee, evaluating performance, and providing training and overall guidance in liaison with the HR Manager.
• Assist in recruiting salon staff who meet mandatory educational and licensing requirements.
• Ensuring that the Salon is clean and tidy at all times.
• Staying up to date with new trends and styles in the industry.
• Maintain constant communication with staff and Management.
• Manage Facilities.
• Report stock in and out and liaise effectively with the Inventory Manager

Qualifications Required

• OND / HND or equivalent experience in Management / Administration
• Extensive experience providing salon services to clients
• Advanced organizational skills to manage staff and operations
• Knowledge of inventory management
• Excellent communication and team-leading skills
• Detailed knowledge of the beauty industry and customer needs
• Interest and ability to continue learning about market standards and changes in trends
• Ability to multitask.
• Ability to Provide excellent customer service and be a brand ambassador.
• Male preferred.

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Duties and Responsibilities

• Welcoming customers, answering their questions, and providing advice or recommendations.
• Operating cash registers and other payment software and electronics.
• Manage transactions with customers and collect payments, whether in cash, POS or transfer
• Display products on the shelf.
• liaise with the Inventory Manager and ensure pricing is accurate
• Issue receipts.
• Redeem gift cards.
• Cross-sell products.
• Resolve customer complaints, as instructed in the Employee Handbook, guide them and provide relevant information.
• Maintain clean and tidy checkout areas and general front desk area
• Track transactions on balance sheets and report any discrepancies
• Bag product sold.
• Prepared daily, weekly, and monthly sales reports.
• Issuing Petty cash for Salon Expenses as approved.
• Going to the Bank to deposit when Necessary.
• Maintain appointment calendar and help Customers with booking.
• Issue Gift vouchers from Customers.
• Ensure cleanliness of the front desk area before the start of business
• Maintain proper personal hygiene and appearance

Requirements

• SSCE/Diploma or equivalent.
• Customer service or cashier experience.
• Ability to handle transactions accurately and responsibly.
• High level of energy with strong customer service skills.
• Basic knowledge of mathematics and computer skills.
• Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
• Attention to detail.
• Helpful, courteous approach to resolving complaints.

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Duties and Responsibilities

• Assist the Finance Manager in the preparation and presentation of the company’s monthly business review (MBR) reports, including variance analysis for actual results as compared to budget.
• Ensure all necessary reports and detailed support documents both periodically and on-demand, including GL movements and analysis, revenue and expenses report analysis, cash analysis, budgets, and cash flow statements are properly and timely prepared and documented.
• Ensure the integrity of accounting information and reconcile any financial discrepancies by performing or directing forensic research of accounting issues for compliance and establishing quality over transactions and reporting.
• Verifying payment documentation, referencing outstanding bills, updating debtors/Creditors balance, and conducting disbursement of funds to appropriate accounts.
• Conduct month-end, quarter-end, and year-end close processes to verify all entries have been created and posted, ensuring completeness, accuracy, and cohesiveness of information.
• Ensure all statutory reports are prepared and filed with the relevant tax authorities before the due date.
• Any other duties assigned.

Qualifications and Experience Required

• BSc in Accounting, Finance.
• 4 – 5 years post-qualification work experience as an Accountant
• Excellent knowledge of accounting regulations, tax laws, codes, regulations and procedures.
• Working knowledge and experience an accounting software / ERP
• Strong attention to detail and good analytical skills
• Membership of ICAN will be an added advantage.