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  • Posted: Aug 28, 2024
    Deadline: Not specified
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    MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
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    Telematics Success Manager

    Job Overview:

    • The Telematics Success Manager is responsible for ensuring the successful implementation, management, and optimization of telematics systems across fleet and other Asset types within the business.
    • This role requires a blend of technical expertise, project management skills, and customer service acumen to maximize the efficiency, safety, and cost-effectiveness of Telematics operations.

    Key Responsibilities:

    Telematics System Implementation:

    • Oversee the installation and integration of telematics hardware and software across the fleet & All Asset types.
    • Collaborate with Technology and operations teams to ensure seamless integration with existing systems.
    • Ensure 100% compliance with Telematics processes and systems across all MAX Locations

    Data Analysis and Reporting:

    • Analyze telematics data to identify trends, inefficiencies, and opportunities for improvement.
    • Prepare and present detailed reports on fleet performance metrics, including fuel consumption, State of Charge, Uptime Availability, route efficiency, and driver behavior.

    Performance Monitoring:

    • Continuously monitor telematics data to ensure optimal Asset performance.
    • Identify and address any issues or anomalies in real-time.

    Training and Support:

    • Provide training and support to drivers and fleet managers on the use of telematics systems.
    • Develop and maintain user manuals, training materials, and best practice guides.

    Stakeholder Communication:

    • Act as the primary point of contact for telematics vendors and service providers.
    • Liaise with internal stakeholders to ensure alignment of telematics initiatives with broader business goals.

    Compliance and Safety:

    • Ensure compliance with relevant regulations and standards related to telematics and fleet operations.
    • Promote a culture of safety through the use of telematics data to improve driver behavior and reduce accidents.

    Continuous Improvement:

    • Lead continuous improvement initiatives to enhance the functionality and utilization of telematics systems.
    • Stay updated on industry trends and emerging technologies to keep the fleet at the forefront of innovation.

    Qualifications:

    • Bachelor’s degree in Business Administration, Information Technology, Logistics, or a related field.
    • Proven experience in fleet management, telematics, or a related role.
    • Strong analytical skills with the ability to interpret complex data sets.
    • Excellent project management and organizational skills.
    • Effective communication and interpersonal skills.
    • Proficiency in telematics software and tools.
    • Knowledge of fleet safety and compliance standards.

    go to method of application ยป

    Lead Generation, Field Marketing Manager

    • We are looking for a reliable and seasoned Field Marketing Manager who will manage, plan, field marketing campaigns and coordinate day-to-day projects and other marketing employees across Nigeria and our growing footprint across Africa. 
    • You’ll play a major role in executing and measuring the results of various marketing campaigns. You must be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment. We are also committed to and encourage equal opportunity.
    • As Field Marketing Manager you will report to the Director of Product Marketing and coordinate with internal teams (e.g. Growth/Sales). You will be supported by a growing number of Field Marketing Associates, as well as MAX’s dedicated field marketing agency.

    Responsibilities:

    • Planning field marketing events, including choosing locations, materials and staff for assignments.
    • Managing key vendor relationships, including MAX’s field activations agency partners, collateral suppliers and licensing intermediaries.
    • Liaise closely with the Field Sales team, in order to ensure field marketing efforts deliver quality leads that the FS team can close.
    • You will be in charge of a field marketing calendar of events, which will likely include multiple activations, across multiple cities in multiple countries, at any given time. 
    • The field marketing calendar you develop will also need to make provision for seasonal promotional opportunities, as identified in conjunction with the Director of Product Marketing.
    • Auditing the results of field marketing efforts to identify strengths and weaknesses and adjust methods accordingly.
    • Deliver a results report for every activation activity, as well as weekly and monthly reports of activation activity impact per city.
    • In particular, develop processes to measure footfall, reach, engagements and number and quality of leads generated.
    • You will also take accountability for the budgeting process for individual field marketing interventions, and report on key metrics such as cost per lead.
    • Ensure all events and field marketing campaigns are delivered on time and within budget, measure and report on their effectiveness.

     What You’ll Need:

    • Degree in marketing, sales or relevant field
    • At least 5 years of experience delivering, accelerating, and expanding sales pipeline through regional marketing or similar role
    • Strong written and oral communication
    • Ability to communicate in Yoruba and Pidgin an advantage 
    • Highly organized and proficient at managing multiple projects at the same time
    • You are entrepreneurial and work well in a rapidly changing environment
    • You are creative, innovative, and always think outside the box
    • Ability to work in a global context - Previous experience working in high-impact environments is preferred
    • Past track record of recruiting and developing a high performing team
    • Passionate about customers and demonstrated experience at building strong relationships
    • Understand the diverse nature of different countries i.e., work environments, cultures, market changes, customer behavior etc.
    • Futuristic and visionary with an entrepreneurial mindset, agile and adapts quickly in a fast-paced environment
    • Data-driven method for decision making using KPIs and metrics

    Method of Application

    Use the link(s) below to apply on company website.

     

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