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  • Posted: May 31, 2024
    Deadline: Aug 31, 2024
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    Walex Biz Nigeria Limited is a full-spectrum software solutions company based in Abuja, Nigeria. We deliver solutions as a software development company to both small and large organizations and help businesses of all types looking to accelerate or evolve their businesses or build custom software.
    Read more about this company

     

    Unpaid IT Support Internship - Free Mentorship Program

    Job Description

    • A self-directed IT-SUPPORT intern with a passion for technology, collaboration, and creative problem-solving. The intern will actively trained on IT support, server management, Office 365 Admin, Cloud Computing, WHM, WHMCS, software development and all IT-related services.
    • He / she contribute to meaningful projects and work closely with a mentor and with senior leadership while learning and growing on the job.
    • Learn all aspects of support in the modern Tech world
    • Work on live projects to boost expertise
    • Work alongside a team of professionals to ensure growth..
    • Organize and maintain IT resources.
    • Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.

    Job Requirements

    • SSCE Holders, Undergraduates or anyone with drive for Tech.
    • Must be living in Abuja and readily available to be on-site
    • Must be a fast learner and willing to work without pay.
    • Basic knowledge in IT Support is an added advantage for selection
    • Must possess excellent communication skills and be able to function in a corporate setting.

    Mentorship Benefits:

    • Free Programming Trainings and necessary skills development to thrive in Tech
    • Academic Re-enrollment for SSCE holders or BSC enthusiasts.
    • Professional Guidance
    • Employment for top trainees after mentorship program

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    Graphics Designer

    Job Description

    • Create guidelines for how logos and other branding materials should be displayed and used.
    • Study design briefs and determine requirements
    • Prepare rough drafts and present ideas
    • Develop illustrations, logos, and other designs using software or by hand
    • Use the appropriate colours and layouts for each graphic
    • Work with staff to produce the final design
    • Test graphics across various media
    • Amend designs after feedback
    • Ensure final graphics and layouts are visually appealing and on-brand
    • Schedule projects and define budget constraints
    • Conceptualize visuals based on requirements
    • Help make design choices (e.g., fonts and colours) for all content that will be used.

    Job Requirement

    • At least 3 years of work experience.
    • Must be a graduate
    • Proven graphic designing experience
    • Knowledge of UI/UX.
    • A strong portfolio of illustrations or other graphics
    • Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
    • A keen eye for aesthetics and details
    • Excellent communication skills
    • Ability to work methodically and meet deadlines
    • Understanding of layout, design, and typography
    • Understanding of the digital and print requirements for formatting
    • Interactive media to create motion graphics, animation, audio, or video games
    • Basic knowledge of HTML; coding experience is a plus
    • Able to make good design choices (e.g., fonts and colours) for all content required of you

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    Web Host Manager

    Job Description

    • Manage and maintain web hosting servers and infrastructure.
    • Monitor server performance, uptime, and security.
    • Implement and maintain backup and disaster recovery plans.
    • Configure and optimize web server software, such as Apache, Nginx, or IIS.
    • Install and configure web applications and databases.·
    • Troubleshoot server and network issues.
    • Implement security measures to protect servers and data.
    • Provide technical support to internal teams and clients.
    • Collaborate with other departments to ensure smooth operation of web services.
    • Stay up to date with industry trends and best practices in web hosting technologies.

    Job Requirements

    • Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
    • Proven experience managing web hosting servers and infrastructure.
    • Strong knowledge of web server software, such as Apache, Nginx, or IIS.
    • Experience with Linux and Windows server administration.
    • Knowledge of WHM, WHMCS, Cloud computing and Server Management
    • Understanding of server-side CSS.
    • Excellent troubleshooting skills and attention to detail.
    • Ability to work independently and as part of a team.
    • Excellent communication and interpersonal skills.
    • Relevant certifications are a plus.

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    IT Support / Customer Care Officer

    Responsibilities

    • Provide technical support to customers via phone, email, or chat.
    • Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity.
    • Guide customers through step-by-step solutions to resolve their IT problems.
    • Escalate complex issues to the appropriate level of support personnel.
    • Document and track customer interactions, issues, and resolutions in the ticketing system.
    • Install, configure, and maintain software applications and hardware peripherals.
    • Assist with the setup and configuration of computer systems for new employees.
    • Educate customers on basic IT concepts and best practices.
    • Collaborate with other IT team members to resolve issues and improve processes.
    • Provide feedback to management on recurring technical issues and customer concerns.

    Requirements

    • OND, HND, or B.Sc in Computer Science or any related field.
    • At least 1-2 year experience working in a tech firm
    • Knowledge of Web hosting, WHM, WHMCS, hosting reseller platform & software development cycle is a must.
    • Proven experience in a customer support or technical support role.
    • Strong knowledge of computer hardware, operating systems (Windows, MacOS, Linux), and software applications.
    • Familiarity with networking concepts, protocols, and troubleshooting techniques.
    • Excellent communication skills, both verbal and written.
    • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
    • Strong problem-solving skills and attention to detail.
    • Ability to work independently and as part of a team.
    • Experience with ticketing systems is a plus.
    • Customer service-oriented mindset with a positive attitude.

    go to method of application »

    Executive Assistant

    Responsibilities

    • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
    • Maintaining comprehensive and accurate records
    • Performing major accounting duties
    • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
    • Answering phone calls in a polite and professional manner
    • Welcoming visitors and identifying the purpose of their visit before directing them into the CEO's office.
    • Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters
    • Acting as the point of contact among executives, employees, clients and other external partners
    • Managing information flow in a timely and accurate manner
    • Conduct any research the executive needs
    • Problem solve any issues that the executive requests
    • Make travel and accommodation arrangements
    • Rack daily expenses and prepare weekly, monthly or quarterly reports
    • Oversee the performance of other clerical staff
    • Act as an office manager by keeping up with office supply inventory
    • Format information for internal and external communication – memos, emails, presentations, reports
    • Screen and direct phone calls and distribute correspondence
    • Organize and maintain the office filing system
    • Handling basic bookkeeping tasks.
    • Filing and retrieving corporate records, documents, and reports.
    • Accurately recording minutes from meetings.
    • Provide general administrative support.

    Requirements

    • Candidates should possess a Bachelor's Degree with 3 - 5 years experience.

    go to method of application »

    Digital Marketer Intern

    Job Description

    • Support our digital marketing team
    • Assist with social media campaigns
    • Assist with email campaigns
    • Assist with Search Engine Optimization (SEO)
    • Produce website and social media content
    • Complete other administrative tasks as needed

    Job Requirements

    • Basic Computer knowledge
    • Prior internship experience a plus
    • Experience using Adobe Photoshop and other content creation tools
    • Graphic design skills
    • IT-savvy.

    go to method of application »

    Digital Marketer

    Job Description

    • Generate leads and follow up with prospects via email marketing, linkedin marketing & other digital platforms to ensure sales of digital products and revenue generation.
    • Collaborate with IT department to establish site analytics
    • Creates graph in the system to track product sales
    • Create video content and handle digital advertisement for the company
    • Lead development of tailored marketing campaigns
    • Identify and reach out to potential affiliates
    • Research and formulates ways to optimize the user experience
    • Use data to create a strategic plan
    • Maintain working knowledge of best practices in marketing
    • Social media management and client engagement (Twitter, Facebook, Instagram, Linkedin)
    • Management of Company's digital space
    • Acting as a point of contact for the for clients to support them with technical information while ensuring purchase is made.
    • Any other assigned roles by the Management.

    Job Requirements

    • Bachelor's Degree in any Social Science or other relevant disciplines
    • 2-4 years experience in digital marketing & digital product sales
    • Must be resident in Abuja.
    • Excellent communication skills (written & verbal).
    • Proficiency in digital sales and tele-marketing.
    • Excellent public relations or communications
    • Proficient in social media management & brand building
    • Knowledge of Advertising, Linkedin optimization, email marketing tools
    • Excellent copywriter, script writer & client-engagement skills
    • Social Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives.
    • Strong interest in technology & social entrepreneurship in Nigeria and beyond.
    • Strong written and verbal communication skills around complex technical products and features.
    • Demonstrated success in crafting the narrative for a startup or fast-growing technology company.
    • The ability to build trust within a team and work effectively leading high-performers in a fast-paced and collaborative environment.
    • A flexible approach to meet changing needs and deadlines
    • Self-motivated, excellent attention to detail and enjoys working in a team
    • Enthusiasm and commitment are essential to complete activities.

    go to method of application »

    Sales Executive / Marketer

    Responsibilities

    • Coordinate sales and marketing efforts to boost brand awareness in an Tech firm
    • Employ digital marketing & Sales strategies to sell our products (software) to clients
    • To place product and services in front of target audience and drive traffic and sales
    • Conduct marketing research to identify industry trends and commercial opportunities.
    • Ensuring a strong brand positioning and driving visibility and footfalls to each store, while delivering on the brand messaging of quality and reliability.
    • New channels – Recommending sources for the growth of retail channels.
    • Building advertising and promotional activities. Designing and producing creatives and circulars.
    • Ensure our brand message is strong and consistent across all channels and marketing efforts
    • Identify opportunities to reach new market segments and expand market share.
    • Develop and implement a marketing strategy according to objectives and budget
    • Study company profile and operations to understand its marketing needs.
    • Provide advice on branding, positioning, communication and other marketing issues.
    • Give direction to marketing efforts with the most effective methods and tools
    • Keep abreast of emerging trends and share best practices, knowledge and insights
    • Execute strategic tasks and monitoring outcomes

    Requirements

    • Candidates should possess a Bachelor’s Degree with at least 3 years Sales experience in a Tech firm or a service-based organization.
    • Experience in a Tech Sales or selling software/digital products & services is an added advantage
    • Must be computer literate.
    • Candidate must be available for immediate employment.
    • Must provide referees who can attest to their years of experience
    • Must be confident and good looking.
    • Must have a good sense of corporate dressing for official assignments.
    • Leadership skills with the ability to set and prioritize goals.
    • Strong communication and presentation skills.
    • Exceptional problem-solving skills.
    • Knowledge of data analysis and market research.
    • In-depth knowledge of profitable marketing principles and best practices in Tech.
    • Ability to think strategically and analytically.
    • Proficient in MS Office / Working knowledge of IT.

    Method of Application

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