Job Vacancies at Max.ng

Key Responsibilities

Documentation

• Maintain records of all vehicles within city jurisdiction and maintain records of their status at all times.
• Ensure that records admitted in VAMS are without errors and reliable
• Collaborate with the Driver Operations team to monitor vehicles to ensure that inactive vehicles in your domain do not exceed 2% at any point in time.
• Maintain a record of daily activations in your jurisdiction
• Ensure that every vehicle that enters the facility is checked in and also checked out when they leave the facility

Vehicle Setup

• Setup of newly procured vehicles within a defined frame and budget
• Coordination of vehicle documentation process to complete the setup loop
• Oversee that all vehicles which are activation ready are activated
• Upload vehicle information into VAMS accurately

Vehicle Maintenance

• Ensure that all vehicles scheduled for maintenance are checked into the premises and on VAMS
• Maintain detailed records of vehicle maintenance and servicing
• Co-ordinate with Authorized Service Workshops in his jurisdiction to ensure that service records are entered into VAMS
• Liaises with OEMs to ensure Warranty issues are tracked and closed out
• Follow up and ensure that insurance claims are closed out within the allocated time and ensure vehicles are restored to service
• Ensure compliance with all Federal, State and Local laws related to the repair of vehicles and equipment use and care
• Responsible for maintenance of all operational vehicles in jurisdiction (These include vehicles used by verification, retrievals teams etc.)

Vehicle Refurbishment

• Ensure that vehicles deactivated or churned are immediately assessed and planned for refurbishment
• Follow up to ensure that churned vehicles are re-certified within the period set up in the SOP

Fleet Security

• Ensure every vehicle is tracked and reporting live location on the IoT Platform
• Escalate issues with vehicle security to management and follow up for prompt resolution

Administrative Function

• Manage team to boost morale and drive collaboration between the teams
• Create strategies to reduce cost ,increase profits and improve efficiency
• Create a budget for the team and present to the management for proper analysis and approval
• Efficiently manage disbursed petty cash to ensure accountability

Requirements

Skills and Abilities

• Strong interpersonal and communication(written and oral) skills
• Excellent understanding of Inventory Control principles and practices
• Proficient in MS Office/Google Workspace
• Good understanding of fleet management
• Critical and Analytical thinking
•  Accuracy and Attention to detail
• Confidentiality and Thoroughness

Required Qualifications

• Minimum of HND in any Engineering/Business Discipline
• 4 Years cognate experience as a Fleet Officer

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Description

• Monitor and manage assigned customer portfolios to ensure optimal performance and alignment with company strategies.
• Conduct regular portfolio reviews and re balancing to meet customer’s' changing financial goals and market conditions.
• Collaborate with Data, Collections, Call center, Retrieval and Growth teams on a daily basis
• Utilize data sets to perform analytics and propose solutions
• Prepare and present detailed portfolio performance reports to managers. 
• Build and maintain strong relationships with customers by providing personalized service and addressing their financial needs and concerns.
• Respond to customers inquiries and requests promptly and accurately.
• Educate customers on their financial obligations to enhance their understanding and confidence.
• Conduct thorough risk assessments for our portfolios, identifying potential risks and recommending appropriate mitigation strategies.
• Coordinate with other departments to ensure seamless portfolio management and customer service.
• Maintain accurate and up-to-date records and documentation for customer’s credit-related escalations. 
• Assist in the on boarding sessions for new customers to handle portfolio-related sessions. 
• Contribute to the development and improvement of portfolio management processes and tools.
• Coordinate with other departments to ensure seamless portfolio management and customer service.
• Maintain accurate and up-to-date records and documentation for customer’s credit related escalations. 
• Assist in the on boarding sessions for new customers to handle portfolio-related sessions. 
• Contribute to the development and improvement of portfolio management processes and tools.

Requirements

• Bachelor's degree in Finance, Economics, Business Administration, or a related field.
• 3 years experience in credit and portfolio risk management at a bank, lending, or fin-Tech institution
• Relevant professional certification AAT, ACA, CIMA
• Strong quantitative and analytical skills with attention to detail.
• Proficiency in financial software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Able to source data/ perform periodic computations
• Strong interpersonal and communication skills with a proven ability to effectively interact with and influence people at all levels
• High sense of responsibility, accountability and dependability
• High integrity and ethical standards