Head of Operations at a Leading Travel Company

Job category: Operations

Job description:

• Ensure continuous profitability of the company by meeting set sales and income targets. Ensure business development.
• Develop strategic plans for the organization by studying technological and financial objectives, presenting assumptions and recommending objectives.
• Identify and implement strategies that will add growth to the organization to ensure its long-term profitability and survival.
• Monitor the general performance of the organization through analysis of client’s transactions, financial reports and ensure highest clients satisfactions.
• Ensure the organization meets its objectives in sales, service delivery, customer retention by ensuring proper training for staff and creating a positive work environment
• Establish policies to ensure adequate management and development for ticket and reservation, hotels and tours unit.
• Develop and implement goals for promotion and marketing of the organization.
• Build and promote the image of the company and ensure visibility and competitive advantage in the travel industry
• Provide leadership and directions for the day to day running of the subsidiary

Qualification/ Requirements

• B.Sc in related disciple, with Master’s degree as an added advantage
• 5-7 years of relevant experience; with proven track record of working in a managerial or senior position
• Experience working in the Travel Industry or Hospitality sector is required.
• Must have business acumen and entrepreneurial drive, with successful background of working with targets
• Must be able to work in a fast paced environment
• Must have communication efficiency and excellent interpersonal skills, ruthlessly proitize and manage a high volume of tasks and deadlines
• Ability to work effectively in a fast paced environment
• Excellent leadership and Managerial Skills
• Must reside in Lagos