Community Mobilization Officer at Action Against Hunger | ACF-International

Location: Monguno, Borno
Job Type: Full Time
Starting date: as soon as possible
Direct Line Manager: Sector Manager - Nutrition and Health

Objective 1

• Nutrition and Health situation analysis, capacity assessment of MOH health workers on promotion of essential nutrition actions.

Tasks & Responsibilities:

• Participate with M&E team in conducting Knowledge, Attitude and Practices (KAP), Baseline/Endline surveys data collection.
• With technical support from Sector Manager, mobilize CM team and conduct focus group discussions on identifying community perceptions about malnutrition, diseases, care seeking behavior across different age and gender groups.
• Participate in Barrier analysis with support from technical managers/consultant
• Conduct technical capacity assessment of health facility and health workers in promoting essential nutrition actions including health & Hygiene.
• Keep tracking any other assessment conducted by different agencies, government in communities and inform Sector Manager.

Objective 2

• Recruitment of community mobilization team, care group promoters and volunteers including establishment of care groups in targeted areas.

Tasks & Responsibilities:

• Support Nutrition and Health Sector Manager to recruit  community mobilization assistants in targeted LGA
• Participate with line/technical managers in developing job description of care group promoters and volunteers.
• Participate with line manager/technical managers in developing criteria for selection of care group promoters, care group volunteers from the community level
• With support from Nutrition and Health Sector Manager and Community Mobilization Assistants, participate in the consultation with WDCs, religious and community leaders, respective health workers, recruit community promoters, select care group volunteers.
• Support Community Mobilization Assistants, promoters and volunteers in conducting community census (House to house visit) to identify beneficiary households
• Support and guide community mobilization assistants and community promoters in establishing care groups; neighbour groups.

Objective 3

• Capacity building of community mobilization teams (ACMO, Promoters) and care group volunteers

Tasks & Responsibilities:

• Organize and facilitate trainings for community promoters and health workers on care group modules & lesson plans.
• Prepare budget plan for trainings, logistic requirement, financial requirement according to existing procedures and share with Nutrition and Health Sector Manager for necessary support
• Provide regular technical supervision visit and on job coaching support to community mobilization assistants and community promoters in conducting care group sessions; reporting of care group activities etc.
• Draft training reports for all sort of training conducted for community mobilization teams with support from line manager/community mobilization assistants.
• Upon monitoring and supervision visit, draft summary report inclusive of good lessons, challenges and proposed solutions to line managers.
• Share day to day challenges and will suggest mitigation to program team.

Objective 4

• Management and implementation of care group component

Tasks & Responsibilities:

• Develop care group implementation work plan with support from line manager and community mobilization teams for the LGA and share with line manager
• Develop and share LGA budget planning in line with the project internal budget and reviewed work plan on a monthly and quarterly basis; share with line manager
• Support community mobilization teams (CMA, Promoters) in preparing monthly action plans for each team member in line with care group implementation work plan.
• With support from CM teams, prepare weekly movement plan and share with line manager/Logistic
• Identify needs of materials well in advance and share with the Nutrition and Health Sector Manager for preparing PR.
• Support Nutrition and Health Sector Manager in recruitment processes of community mobilization assistant .
• Support CM team (CMA , promoters) for community mobilization sessions with community leaders, religious leaders and WDCs
• Engage health workers in selection process of care group volunteers, supervision of care group activities, training of care group promoters etc.
• Ensure necessary support (transportation, logistic materials and/or technical guidance) to CM Assistants/Community Promoters in conducting community mobilization sessions, care group meetings and regular meetings.

Objective 5

• Performance Management

Tasks & Responsibilities:

• Communicate Action Against Hunger performance standards and expectations to team members which includes ; 10 minutes monthly .conversation, 3 months/end of probation performance appraisal and annual/ end of contract appraisal.
• Establish performance objectives, provide feedback, identify strengths and areas for professional improvement.
• Contribute to the professional development and improvement of team members by providing support.
• Line manage Community Mobilization Assistant and liaise with line Manager and HR in case of issues raised by team members.
• Plan and manage Community Mobilization Assistant leave(s) in consultation with line manager.

Objective 6

• Information Management and reporting

Tasks & Responsibilities:

• Maintain database of health facility, catchment population, # of community promoters by health facility, # of care groups by health facility and # of community volunteers by health facility at the LGA level
• Maintain database of community promoters and care group volunteers with their contact information and/or alternative contact information at LGA level
• Archive all finalized LGA work plan, monthly action plans, updated data bases related to care group activities at LGA level
• Prepare bi-weekly reporting template and share with Deputy Nutrition PM - CM
• Check and finalize care group reports submitted by Assistant CM Officers and consolidate overall LGA level care group activities.
• Cross check and support team in reporting individual women/beneficiary counting and reporting on a regular basis.
• Provide feedback to Assistant CM Officers and promoters on appropriate reporting
• Share quantitative report and summary narrative report with Deputy Nutrition PM.

Objective 7

• Participate in regular internal and external coordination for the program at LGA level and at state level when required

Tasks & Responsibilities:

• Coordinate with ACTION AGAINST HUNGER support departments for appropriate guidance on procedures such as recruitment, procurement, transport, cash withdrawal for program activities at base level.
• Ensure regular coordination and collaboration with health facility IYCF focal persons on care group activities.
• Represent ACTION AGAINST HUNGER with local authorities, partners and other program stakeholders at LGA level with support from Nutrition and Health PM/ Senior Multi-sectoral PM.
• Undertake additional coordination and task as requested by the line manager.
• Maintain close collaboration with Nutrition and Health Sector Manager, Nutrition and Health Officers at LGA level and base level for improved exchange of information between care group activities, referrals and follow up of CMAM, health beneficiaries through the care groups and neighbour groups.

Objective 8

• Additional Responsibilities

Tasks & Responsibilities:

• This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and is responsible for reporting and communication of progress and achievement of the specific assigned task.
• The employee should be flexible and adaptable with regards to the implementation of the daily work/activities.
• The employee is expected to conduct all duties in a professional manner following Action Against Hunger Nigeria mission staff regulations and charter including promotion of gender equality.

Internal & External Relationship
Internal:

• Nutrition and Health Sector Manager: line Manager
• Multi sectorial Program Manager: Exchange of information
• Field Coordinator – Exchange of Information
• Nutrition and Health HOD/DHOD: Exchange of information
• Other sectoral field teams: close collaboration on planning and implementation; Exchange of information
• Community mobilization Assistant : Direct Line Management
• Support team: exchange of information, collaboration, coordination.

External:

• SPHCDA, LGA Nutrition/Health/WASH Officer, SMOH: exchange of information, coordination
• LGA Team/ Health facility team/Community leaders: exchange of information, coordination

Qualifications

• Minimum of Bachelor's degree in Nutrition, Education, Sociology, Psychology, Communications, or related social science field
• Minimum of 2 years relevant work experience in community mobilization work particularly in a humanitarian context.

Skills & Experience
Essential:

• Ability to communicate effectively with a wide range of audiences at local and state level.
• Excellent interpersonal skills, flexibility, adaptability and ability to work effectively as a member of a team.
• Ability to build and maintain relationships with community members and leaders, partner agencies and key contacts in the government.
• Previous supervisory role.
• Working Knowledge of microsoft office packages.
• Strong sense of organization and attention to details.
• Fluency in spoken and written English. Hausa and Kanuri will be an advantage

Preferred:

• Work experience in humanitarian settings
• Work experience with international NGO