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UBA’s has more than 65 years of providing uninterrupted banking operations dating back to 1948 when the British and French Bank Limited ("BFB”) commenced business in Nigeria. BFB was a subsidiary of Banque Nationale de Crédit (BNCI), Paris, which transformed its London branch into a separate subsidiary called the British and French B...
Locations: Ilorin West Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria
Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria - See more at: http://uba.jb.skillsmapafrica.com/Job/Index/11838#sthash.5TEMNfSC.dpuf
Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria - See more at: http://uba.jb.skillsmapafrica.com/Job/Index/11838#sthash.5TEMNfSC.dpuf
Contract Type: Permanent
Role and Responsibilities
Customer Relations:
- Ensure proper documentation for all new and existing accounts.
- Ensure timely opening of new accounts on the system.
- Engage customers to cross sell bank products and services
- Support branch sales and service team.
- Process customer's account opening, transfer, and closure request.
- Sale to prospective customers UBA's E-banking products (U-Direct, U-Mobile, U-Pay, Prepaid cards,
- Debit cards), enroll new customers, and resolve related issues.
- Increase product sales, and customer loyalty by maintaining good client relationship.
- Branch General Ledger (GL) proofing.
- Cheque book issuance and maintenance.
Requirements
Key Skills:
- Excellent customer service orientation
- High level of integrity
- Good verbal & written communication skills
- Selling skills
- Focused, Motivated & Results Oriented
- Paying attention to details
- Good interpersonal skills
- Fast and error-free processing
- Strong problem resolution skills
Knowledge:
- Sound knowledge of Banking products and services
- Good understanding of the operational, credit and regulatory risks facing the business
Education Requirements:
- Minimum Educational level - Diploma (OND/HND) in any Social science or Art related discipline.
Experience:
- Prerequisite -Customer service experience Sales knowledge, skill & experience
Age: