Call Centre Executive at Lorache Consulting Limited

Job Functions

• Receiving/making inbound calls to customers; facilitating, solving, interacting and providing effective customer service to exceed customer expectation and meet corporate objectives.
• Provide resolution of all queries received,
• Escalating and following-up on all product and service enquiries,
• Suggestive selling to customers by introducing products (especially new products).

Required Qualifications and Experience

• The required candidates are to meet the following criteria:
• Possesses at least one-year experience in call centre operations (inbound calls).
• Live within good proximity to the office location(IKEJA).
• Not more than 30 years old.
• Possesses a First degree certificate in any field of study.
• Must have completed their National Youth Service obligation.

Salary
#50,000.