Client Service Manager at Brands Optimal Limited

Job Description

• We are seeking a highly qualified and experienced Client Service Manager to join our team and drive business growth.
• As Client Service Manager, you will be responsible for managing and growing existing client relationships and driving revenue growth.
• You will serve as a strategic partner to clients, providing expert guidance on experiential marketing strategies and campaigns.

Job Responsibilities and Duties

• To provide support in the day-to-day management on an account(s) alongside a senior colleague.
• Will be groomed to write proposals and where possible, will make presentation to clients.
• Attend regular meetings and provide support to ensure that client’s expectations are fulfilled.
• Monitor Clients’ brands, industries and markets, and competitive activity. Become familiar with changes and trends.
• Support in planning and co-ordination of the implementation of tactical projects.
• Obtain thorough debrief on all proposals to enable effective project management.
• Support in the planning and control the production of artwork ensuring that it is completed on time and within budget.
• Support in driving operations in execution planning and ensure deliverables and fulfilled and timelines to client are kept.
• Evaluate the effectiveness of activations by providing support in monitoring feedback and obtaining quantifiable results.
• Ensure Contact Reports, Status Reports and Activation reports are produced on time.
• Ensure Contact Reports, Status Reports and Activation reports are produced on time.

Requirements

• 7+ years of experience in client service, marketing, or a related field
• Proven track record of managing and growing client relationships
• Strong leadership and team management skills
• Excellent communication, strategic thinking, and problem-solving skills
• Experience in experiential marketing or a related industry.

Salary
Competitive salary, plus Other benefits.