Client Service Officer at Oaklands & Johnson Limited

Responsibilities

• Welcomes clients and potential clients by greeting them in person or on the telephone; answering or directing inquiries.
• Be the trusted advisor and advocate for a portfolio of clients.
• Engage clients actively with regular strategy calls to derive maximum value from their investment in our agency.
• Reach out to prospects via email, phone and LinkedIn to educate them on our agency's services and sourcing new sales opportunities through inbound lead follow-up.
• Qualify prospects to determine whether or not they are a good fit.
• Working in partnership with the ATL, BTL, and Digital team, developing creative direction and experiential engagement ideas to meet clients' objectives.
• You will be working hand in hand with the Client Service Manager.

Requirements / Experience

• HND / B.Sc Degree in Marketing, Business Administration or related field
• 2 - 4 years relevant work experience.
• Good communication skills
• Networking skills
• Excellent analytical skills and the ability to do market research.
• Female candidates only are advised to apply only.
• Ability to work independently as well as work as part of a team.
• Develop and implement business sales strategy and ensure revenue targets
• Interpersonal skills.
• Experience working in an advertising agency is very key.