Commercial Excellence Manager - West Africa at Emerson

Job Identification: 24007208

Job Summary

• The Commercial Excellence Manager will drive the implementation of commercial excellence strategy in the sub-region and promote lifecycle services sales. Owns commercial excellence progress metrics and financial target of lifecycle services sales for the sub-region.
• This professional will also be responsible for the current and future sales business for our Installed Base business across Nigeria, Ghana & Equatorial Guinea. His office will be based in Lagos, Nigeria!

Job Responsibilities
The focus areas are:

• Work with sales team and channel partners to improve adoption of sales tools to enhance efficiency.
• Train sales team on sales tools and demonstrate value of the tools for various sales persona.
• Support identifying customer segments and go to market strategy.
• Work with sales and lifecycle services team to develop and implement lifecycle services strategy for the sub-region.
• Promote Emerson Lifecycle services program offering to customers. This includes Shutdown/Turnaround/ Outage services, service support and parts agreements and educational services and the suite of installed base services of all business units of Emerson.
• Engage with site team leaders to develop and implement site plans for major installed base sites.
• Support implementation regional sales proficiency development curriculum.
• Track and report monthly lifecycle program sales metrics.
• Promote Emerson e-commerce with customers
• Maintain and enhance existing tools to ensure they can be utilized as efficiently as possible and generate growing value to the sales team.
• Develop and deliver marketing campaigns to increase customers’ awareness of Emerson’s Lifecycle Services offerings for all our business units.

Requirements
For this job you will need:

• Degree in Engineering or proven experience in industry (Control Systems & Instrumentation)
• Excellent understanding of sales processes, experience of working in sales or sales operations and customer care
• Good understanding of CRM and associated tools
• Must have 8-10 years’ experience in Proven Sales experience in Automation and Control, Oil & Gas industries, etc.

Preferred qualifications that set you apart:

• Process automation industry experience.
• Ability to develop successful cross functional relationships internally, within a matrix organization.

Who you are?

• Regional customer experience is preferred.
• A consultative approach to selling.