Contact Centre Trainee at Kimberly Ryan

REQUIREMENT:

• BSc/HND/BED/OND in any discipline.
• Minimum of 1-2 years in Customer service/ Contact center in a financial institution, Micro-finance/ Point of Sales.
• Good communication skills i.e. (Ability to listen actively and respond appropriately to customer’s needs.
• Good customer relationship management. i.e (Ability to handle customers inquires, complaints & support request).
• Problem solving skills
• Good sales & Marketing skills