Customer Retention & Customer Experience Coordinator at IpNX Nigeria Limited

The customer retention agent is responsible for engaging customers to obtain feedback on services and understand their behavior ( lifestyle, preferences, etc), and win back lost customers.

Expected Key Results;

• Customer Engagement
• Increase customers satisfaction
• And any other duty assigned by the manager

Educational Qualifications & Functional Skills;

• Minimum Requirements: B.Sc/ HND in any discipline
• Minimum of 1-2 years experience in customer’s service.

Other Requirements;

• Customer Focus
• Result Oriented
• Excellent Communication and listening skills
• Team Player
• Hard Working
• Accountable
• Self Motivated

Salary: N80,000 - 100,000