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  • Posted: Jan 17, 2024
    Deadline: Feb 7, 2024
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    Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together Tempkers is a global freelance marketplace and online outsourcing firm where organizations and SME's achieve more by connecting and collaborating with independent professionals (freelance agents) to do t...
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    Customer Service Intern

    Job Description 

    • Responding to customer inquiries via email, phone, and chat
    • Assisting customers with product or service issues and troubleshooting
    • Processing returns, exchanges, and refunds
    • Updating customer account information in the company's database
    • Collaborating with other departments to resolve customer issues
    • Conducting customer satisfaction surveys and analyzing feedback
    • Creating and updating customer service documentation and FAQs
    • Assisting with social media customer service inquiries and responses
    • Participating in training sessions and team meetings
    • Contributing to ongoing customer service improvement initiatives.

    Requirements

    • Candidates should possess B.Sc Degrees with 1 - 2 years relevant work experience.

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: recruitment@tempkers.com using the Job Title as the subject of the mail.

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