Customer Service Representative at Uncle Stan's Foods

Job Summary

• Help customers with complaints and questions
• Give customers information about products and services
• Take orders, and process returns.
• Manage incoming calls and customer service inquiries
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives, follow up to ensure resolution
• Keep records of customer interactions,
• Follow communication procedures, guidelines and policies
• Any other duty assigned.

Salary: From ₦60,000.00 per month

Ability to commute/relocate: Lekki: Reliably commute or planning to relocate before starting work (Required)