Destination Consultant at Finchglow Holdings

Job Summary

• As a Destination Consultant, your role involves curating bespoke holiday packages, selling, and promoting travel products and holiday destinations tailored to client needs in collaboration with your Line Manager.

Responsibilities

• Liaise with coach operators, airlines, hoteliers, and resort representatives to get best prices and packages for clients
• Attend holiday shows, travel and tourism exhibitions
• Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, attractions, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours etc.
• Take enquiries from corporate clients regarding their local and international hotel requirements and handle guest bookings as required
• Responsible for researching and recommending destination sites, including corporate and leisure locations
• Maximize conversions by following up on quotations in established timeframe
• Demonstrate competency of product knowledge
• Work with local and international tourist site to promote tour packages
• Assist clients with all products /Services rendered for optimum service delivery
• Research and stays connected with current tourism trends, fares, ratings and new destination opportunities
• Follow up on generated leads from online and offline channels
• Reporting of activities performed daily to the Line Manager
• Contact hoteliers, tour operators and transportation service providers for availability, produce quotes and present options to clients for booking
• Offering excellent customer service and build a rapport with clients
• Carry out additional job-related duties as assigned.

Qualifications

• First Degree in a related field
• Minimum of 2 years professional experience within the travel industry.
• Result Oriented & Target Driven
• Sound knowledge of general travel information and destinations
• Proficiency in the use of online platforms to curate packages and attend to requests
• High proficiency levels with the use of Microsoft Office programs and ability to quickly master new technologies
• Excellent verbal & written communication skills as well as organization skill
• Ability to work in a team environment and excellent interpersonal skills
• Highly innovative and creative thinking as well as excellent customer service delivery
• Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients