Job Openings at Baobab Microfinance Bank

Job Purpose

• The main role of the interns is to sell the Digital Channels to customers that walk into the branches.

Rôles & Responsibilities

• Assisting customers to download My Baobab app and use it for transactions
• Assist customers in the request for Baobab Verve Cards & USSD
• Liaise with the CSO to ensure that the customer is aware of their NUBAN and its uses
• Encourage customers to make repayments via the NIBSS Inflow Channels
• Market and drive adoption of future Digital Channel solutions
• Be responsible for reporting on specified digital channels used by Baobab customers
• Be responsible for updating workflows and plans for the internal digital transformation process.
• Any other tasks assigned by the supervisor

Profile

• Possess a Bachelor's Degree in relevant fields.
• Ability to listen, adapt, persuade and transform
• Ability to make new and useful ideas work;
• Ability to extract, interpret, analyse data and resolve problems;
• Ability to produce deliverables conforming to the required standard;
• Ability to support a team and team building skills;