Employee Experience Lead at SeamlessHR Limited

Job Summary

• As the Employee Experience Lead, you will be responsible for designing, implementing, and optimising programs and initiatives that enhance employee engagement, satisfaction, and well-being.
• You will play a pivotal role in creating a positive and inclusive work environment that fosters productivity, collaboration, and employee growth.

Responsibilities:

• Develop and execute a comprehensive employee experience strategy that aligns with the company's values, culture, and business goals.
• Conduct regular assessments and analyse employee feedback to identify areas for improvement and develop action plans.
• Design and implement initiatives to enhance employee engagement, including recognition programs, wellness initiatives, team-building activities, and social events.
• Collaborate with cross-functional teams to create and deliver impactful onboarding and orientation programs for new employees.
• Foster a culture of diversity, equity, and inclusion by implementing programs and practices that promote a sense of belonging and respect among all employees.
• Collaborate with internal stakeholders to ensure effective communication channels and mechanisms are in place to facilitate employee feedback and address concerns.
• Partner with the internal stakeholders to ensure HR policies and procedures align with a positive employee experience and provide guidance on employee relations matters.
• Monitor employee satisfaction and well-being metrics and provide recommendations for improvements to management.
• Stay current on industry trends, best practices, and emerging technologies in employee experience to continuously enhance our programs and practices.

Requirements

• Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or a related field (Master's degree preferred).
• 3-5 experience as an Employee Experience Lead or in a similar role, with a focus on enhancing employee engagement and satisfaction.
• Strong understanding of employee experience principles, strategies, and best practices.
• Knowledge of employee engagement methodologies, including survey design, feedback analysis, and action planning.
• Excellent interpersonal and communication skills, with the ability to build strong relationships and collaborate effectively with stakeholders at all levels.
• Creative and innovative mindset, with the ability to design and implement employee experience programs that resonate with a diverse workforce.
• Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
• Analytical mindset, capable of interpreting data and metrics to drive informed decisions and measure program effectiveness.
• Familiarity with HRIS and employee engagement software/tools is preferred.

Seamstar Persona:

To successfully become a Seamstar, you will have to:

• believe in our vision and mission;
• be smart and result-oriented;
• be honest;
• be respectful;
• be a good communicator;
• be kind, yet firm when necessary;
• be a good team player; and
• know how to have fun and be willing to partake in team-bonding activities.

Benefits

Seamless Perks:

• Competitive salary.
• On-site recreational/workout facilities.
• Tea/coffee whenever you work at the office.
• An opportunity to play an important role in building one of the top SaaS start-ups in Africa.
• Airtime allowance.
• Career growth opportunity.