Engineer - Quality Assurance and Testing Verticals, Information Technology at MTN Nigeria

Job Identification: 1657
Location: Victoria Island, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Quality Assurance & Testing
Division: MoMo Payment Service Bank

Description

• Maintain mechanism and system to ensure prompt, frequent and appropriate update of QA review work within the IS function and lead quality assurance team in delivering reliable services.
• Perform root cause analysis of QA related problems and device corrective and preventive actions.
• Coordinate and review QA business processes, identifying process dysfunctions and recommend necessary updates with the aim of enhancing effectiveness and overall operational efficiency.
• Prepare quality documentation and reports, collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions.
• Revalidate and maintain database of records, data, and information in relation to quality assurance within the IS Division, ensuring easy access and retrieval of information.
• Conduct training programs on Quality Management System and facilitate compliance to company Safety, Health and Environment policies within IS Division.
• Collect quality assurance data, analyze, and prepare reports
• Participate in audit activities initiated by internal or external auditors to assure quality of IS solutions according to defined standards and metrics.

Requirements
Education:

• First Degree in any related field
• Professional Certification/Training (ITIL, Scrum, TOGAF, ISTQB, CISA, SQA certificate, SIGMA)
• In addition, certification in combination of the Following : ISO 9001 Lead Implementer, ISO 27001 Lead Implementer, CGEIT, CRISC, COBIT Implementer/Assessor, CISSP will be an added advantage
• Fluent in English

Experience:

• 3 - 7 Years' experience including:
  • Experience working in a medium organization
  • Minimum of 3 years progressive experience within any of the following industries with a large organization : Telecoms, Banking, or Technology Consulting with high level experience in implementing governance structures, IT quality and controls framework
  • Minimum of 2 years’ experience in supervising others
  • Experience in Information Technology Processes, Payments services and Technology, business and Technical Risk assessment, control design and testing for various Information system Services and processes.
  • Experience in Cloud technologies/environments, Product development/Systems engineering, ERPs and IT operations
  • Experience working and collaboration with senior organizational stakeholders to achieve IT and Fintech/PSB objectives