Engineer - Radio Access Performance at MTN Nigeria

Mission: 

• To measure the network indicators and provide the network division with data and information.
• To evaluate trends in network performance and recommend solutions to optimize network performance.

Description:

• Monitor and evaluate the performance of the multi-vendor radio access network to assure customers’ satisfaction.
• Monitor and ensure degradations on the radio access network are escalated to the respective managed services vendors and partners.
• Ensure resolution of escalated issues within the SLA
• Evaluate the impact of changes and parameter optimization on the radio access network.
• Generate radio access network statistical analysis.
• Provide insights and reports on the radio access network's performance.
• Regularly monitor, track, and report network data inconsistencies and discrepancies.
• Analyze and critic MSOP Weekly Optimization Reports and provide comments on SLA KPIs and performance KPIs in order to foresee needs for coverage and capacity expansion.
• Coordinate customer complaint resolution with the optimization unit and vendor.
• Maintain a detailed knowledge of the behavior and status of all sites in the assigned cluster to aid feedback to management. 

Education:

• A first degree in electrical electronics or computer science
• Fluent in English

Experience:

3–7 years’ experience, which includes

• Minimum of 3 years’ experience in an area of specialization, with technical experience in 2G/3G/4G radio access network with a telecom vendor or wireless telecom operator.
• Experience working in a medium organization.