Enterprise Relationship Manager at Max.ng

Job Description
Strategy:

• Align partnerships strategy with customer needs, business objectives, and corporate strategy.
• Plan and execute partnerships strategy in line with company mission.
• Pursue a deep understanding of user and customer needs through research and data analysis.
• Develop metrics and KPIs to measure success.
• Make objective, data-driven decisions. Define and track the metrics related to growth performance such as; Revenue and profits, acquisition channels, user activity, engagement, and retention.
• Lead customer-centric thinking and craft programs to address and retain our target market.
• Develop and execute implementation of partnerships budget.
• Work cross-functionally with Product, Marketing, Operations, and Growth teams to deliver sustainable and scalable sales.

Brand Building & Partnerships:

• Be the Company’s No 1 Ambassador.
• Deliver strategic partnerships - from prospecting to deal closure, to generating adequate value from each deal.
• Create a systematic, process-driven approach to partnerships - using business models that give us optimal sales margins.
• Negotiate and deliver sales targets in line with corporate guidelines and policies.

Performance Management:

• Measure and track key performance metrics.
• Conduct competitive research and analyze their product(s), marketing and distribution strategies.
• Oversee implementation of growth channel automation, growth analytics, and high-performance growth tools.
• Maintain a keen understanding of industry trends that are relevant to company mission.
• Oversee implementation of surveys, opinion polls, data collection, and questionnaires to gain deep insight into consumer trends.

Leadership & Team Building:

• Build a strong collaboration with internal stakeholders, support teams and corporate partners.
• Motivate, develop and inspire colleagues to achieve remarkable results
• Implement a systematic knowledge sharing and performance review system

Requirements

• Minimum of 4 years’ professional experience, with at least 2 years in a strategic partnerships or sales role
• Experience in global/international contexts
• Understanding of marketing, sales, product development and finance
• Global leader and thinker with the ability to make quick strategic decisions
• Ability to carry out market research
• Experience in Mobility/Renewable energy/Telco/Fintech/eCommerce is preferred
• Highly energetic, self-motivated & proactive.

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Consistent Learning and Development.