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  • Posted: Sep 5, 2022
    Deadline: Sep 12, 2022
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    Isidore is a digital platform for Agri-SMEs (e.g. suppliers of grains) & Agro Buyers (e.g. Feed mills, FMCGS) that enables purchase order management and facilitates access to working capital, for all in the value chain. Through our Jinja platform, we provide a free mobile-first ERP tool focused on purchase order fulfilment with embedded access to capi...
    Read more about this company

     

    Field Agent

    Job Description

    • We are looking for Field Agents who will be responsible for promoting the Jinja platform, sourcing eligible Farmers and agri-SMEs to become customers and rendering operational/quality assurance services to these customers
    • You must be a reliable, driven, and self-directing individual with the ability to persuade and convince potential customers to join our passion.
    • You are a good communicator, an excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.
    • Our ideal candidate will have an extensive network in the farm commodity space including established relationships with farmers, aggregators, processors and others dealing in grains and similar commodities.

    Responsibilities

    • Build, manage and maintain a strong pipeline of leads composed of Farmers, SMEs that are potential customers for Jinja.
    • Have a thorough understanding of the Isidore brand and Jinja platform and act as ambassadors to all customers.
    • Move SMEs across the entire sales journey from lead to paying customer, and ensure a smooth transition to customer support.
    • Ensure the highest quality control and assurance standards are employed in the fulfillment of each purchase order and simultaneously facilitate our stellar operational processes on and off SME sites.
    • Work in concert with Customer Support Agents to delight customers throughout their experience.
    • Own and deliver on expected target numbers of customers.
    • Engage with other teams in the business for 2-way comms: inform them of demand, and learn about product evolution.
    • Handle customer complaints alongside Customer Support Agents.
    • Be responsible for your own portfolio of customers with regards to cross-selling, upselling, and value delivery.

    Qualifications

    • Interested candidates should possess relevant qualifications.
    • At least 1 year work experience.
    • Extensive experience with Farmers and agri-SMEs
    • Familiarity with the Agriculture industry, especially purchase order management is a plus.
    • Good negotiation skills.
    • Super curious and diligent attitude to work.
    • Always be prepared to show up.
    • Strong relationship building and management skills.
    • Sales-driven and analytical mindset.

    Benefit

    • Opportunity for conversion to full time employment status at the end of successful contract.

    Method of Application

    Interested and qualified candidates should send their CV to: olayinka.coker@isidoreagric.co using the Job Title and Location as the subject of the mail.

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