Front Desk Officer at Palmas International Resources Limited

Job Summary

• We are currently seeking a motivated and personable Front Desk Officer to join our team and be the first point of contact for our valued clients and visitors.
• The Front Desk Officer will be responsible for managing the front office, ensuring a welcoming and professional environment, and providing excellent customer service.
• The ideal candidate will be highly organized, detail-oriented, and capable of handling multiple tasks efficiently.

Key Responsibilities

• Greeting and Welcoming Guests: Warmly greet visitors and clients as they arrive, ensuring a positive first impression.
• Managing Phone Calls: Answer and direct phone calls to the appropriate departments, taking messages when necessary.
• Handling Inquiries: Respond to general inquiries and provide accurate information about the company’s services and operations.
• Maintaining the Reception Area: Keep the reception area tidy and presentable, ensuring it reflects the company’s professional image.
• Administrative Support: Assist with various administrative tasks, such as filing, data entry, and organizing documents.
• Mail and Package Handling: Receive and distribute mail and packages promptly.
• Security Protocols: Monitor access to the office and ensure security protocols are followed.

Requirements

• Education: Minimum of Diploma degree in relevant field is required; additional qualifications in Office Administration or related fields are a plus.
• Experience: Proven experience as a Front Desk Officer, Receptionist, or in a similar role.

Skills:

• Excellent communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Personality: Friendly, approachable, and professional demeanor.
• Other: Knowledge of office management and basic administrative tasks. Familiarity with phone systems and office equipment.