Front Desk Personnel (NYSC) at SENCE Nigeria

Job Summary:

• Our client, a renowned conglomerate specializing in bespoke and couture services for various fashion items, seeks a personable and efficient Front Desk Personnel to manage reception duties, communication channels, and provide administrative support to ensure smooth office operations.

Responsibilities:

• Guest Reception: Greet and welcome clients and visitors, ensuring a positive first impression.
• Visitor Management: Direct guests to the appropriate personnel and office locations, maintaining visitor logbooks and issuing visitor badges.
• Communication Handling: Answer, screen, and forward incoming phone calls, and provide accurate information in person and via phone/email.
• Mail Management: Receive, sort, and distribute daily mail/deliveries.
• Office Maintenance: Keep the reception area tidy and presentable with all necessary materials (e.g., pens, forms, brochures).
• Administrative Support: Perform clerical duties such as filing, photocopying, transcribing, and faxing.
• Security Oversight: Maintain office security by following safety procedures and controlling access to the office.
• Appointment Scheduling: Assist in scheduling and confirming appointments for clients and internal meetings.
• Supplies Management: Monitor and order office supplies as needed.
• Customer Service: Provide excellent customer service, addressing inquiries and resolving issues promptly.

Requirements:

• Proficiency in Microsoft Office Suite and office equipment (e.g., fax machines, printers).
• Professional attitude and appearance.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to multitask and prioritize tasks.
• Customer service orientation and proactive problem-solving abilities.