Head of Retail at Fadac Resources

Role Overview

• We are seeking an experienced and visionary Head of Retail to lead our retail banking division. The ideal candidate will drive strategic initiatives, develop innovative retail banking products, and oversee the day-to-day operations to expand our reach and impact within the microfinance sector.

Key Responsibilities

• Develop and execute retail banking strategies aligned with the bank's objectives, focusing on customer acquisition, retention, and profitability.
• Lead the design, implementation, and monitoring of innovative retail products and services catering to the diverse financial needs of our target market.
• Manage and mentor a team, fostering a culture of high performance, collaboration, and continuous improvement.
• Oversee branch network expansion, ensuring effective management and optimal performance of retail outlets.
• Analyze market trends, competitor activities, and customer feedback to drive informed decision-making and enhance service delivery.
• Establish robust risk management frameworks for retail banking operations, ensuring compliance with regulatory standards.

Requirements

Qualifications and Skills:

• Bachelor’s Degree in Finance, Business Administration, or related field
• Minimum of 4-5 years of progressive experience in retail banking
• Proven track record in developing and implementing successful retail banking strategies, driving revenue growth, and achieving business targets.
• Strong understanding of microfinance operations, market dynamics, and regulatory compliance requirements.
• Excellent leadership, communication, and interpersonal skills with the ability to inspire and lead a diverse team.