Home Appliances Technician at SIMS Nigeria Limited

Job Summary

• We are seeking a skilled and dedicated Home Appliances Technician to join our team.
• The successful candidate will be responsible for diagnosing, repairing, and maintaining various home appliances such as refrigerators, washers, dryers, ovens, microwaves, and dishwashers.
• This role requires strong technical skills, excellent customer service, and the ability to work independently in a fast-paced environment.

Key Responsibilities

• Diagnose and repair a wide range of home appliances including refrigerators, washers, dryers, ovens, microwaves, and dishwashers.
• Perform routine maintenance and service checks on appliances to ensure optimal performance.
• Identify and order necessary parts and equipment needed for repairs.
• Provide customers with accurate information on the status of their appliances and repair options.
• Ensure all repairs and maintenance are completed in compliance with company standards and safety regulations.
• Maintain accurate records of all service and repair work performed.
• Keep up-to-date with the latest advancements and technologies in home appliance repair.
• Offer exceptional customer service, addressing any concerns or questions customers may have regarding their appliances.
• Work collaboratively with other technicians and team members to ensure efficient workflow and customer satisfaction.

Required Experience / Qualifications / Skills

• Minimum qualification of SSCE, Technical training or certification in appliance repair preferred.
• 2 - 5 years relevant work experience.
• Proven experience as a home appliance technician or in a similar role.
• Strong knowledge of home appliances and their repair procedures.
• Proficiency in using diagnostic tools, multimeters, hand tools, and other equipment necessary for appliance repair.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Basic understanding of electrical and plumbing systems related to appliance installation and repair.
• Familiarity with various appliance brands and models.