Ice-Cream Handler/Sales Representative at West Africa Vocational Education (WAVE)

Position Overview:

• Our client, an ice cream parlour, is looking for a Sales Representative personnel.
• You will play a key role in providing excellent customer service, promoting our delicious ice cream products, and ensuring a positive and enjoyable atmosphere for our patrons.

Key Responsibilities:

• To be able craft ice cream and willing to learn
• Greet and assist customers with enthusiasm, creating a welcoming and friendly atmosphere.
• Provide detailed information about ice cream flavours, toppings, and specials to help customers make informed choices.
• Take and prepare customer orders accurately and efficiently.
• Operate cash registers and handle transactions with a high level of accuracy.
• Maintain a clean and organised work area, including the serving counter and dining area.
• Monitor and restock inventory to ensure product availability.
• Address customer inquiries and resolve any concerns or issues promptly.

Qualifications:

• Previous experience in a customer service or sales role is a plus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with a positive attitude.
• Enthusiastic and passionate about delivering exceptional customer experiences.
• Basic math skills for handling transactions and providing correct change.