ICT Officer at Glocient Hospitality

• The ICT officer will play a key role in the service delivery of the organization.
• You will be responsible for the smooth management of the computer systems and networks of the organization, providing effective and efficient support on day-to-day basis, installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems.

Job Description

• Plan network upgrades, expansions, and replacements by overseeing their systematic needs assessment, specification, and budgeting.
• Participate in the procurement processes of ICT equipment.
• Provide software and system troubleshooting and update operating systems and user applications.
• Track license and support contracts to include notification of renewal timeframe to management.
• Monitor the network to ensure network functionality and availability to all system users.
• Request and set up new user accounts and email.
• Train new and current employees in computer software and ICT systems.
• Ensure that network access privileges, applications, data storage, and regular backups are configured and maintained.
• Implement and update data disaster recovery plan (backup).
• Schedule computer-related services, maintenance, and license renewals.
• Ensure installation and maintenance of protection services (anti-viruses and firewalls).

Qualifications

• Bachelor’s Degree in Information Technology with a minimum of 3-5 years proven experience as an ICT Officer or any relevant certification
• Understanding of software and hardware technologies along with an understanding of networking technologies.
• Experience with Microsoft Office suite, Windows Server and desktop operating systems.
• Intermediate understanding of network architecture concepts (Routing, VLANS, DHCP/DNS, Common protocols).
• Familiarity with administering cloud-based services.
• Excellent interpersonal skills and ability to effectively communicate with a variety of interdisciplinary teams and non-technical users.
• Multitasking skills and ability to meet deadlines.  
• Ability to work independently as well as in a team.

Additional Information

What you will experience…

• An opportunity to work every day with world-class colleagues to impact lives by developing world-class business entities that benefit Nigerians and the world 
• A respectful and collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day  
• Professional development for career growth  
• A commitment to work-life integration  
• Competitive compensation  
• A full selection of benefits, including company-matching 401k contributions  
• 20 days of paid time off + holidays + birthdays  
• Holiday and various other employee celebrations