Lead, Client Journeys, Insights & Solutioning at Stanbic IBTC

Job Description

• To drive identification and development of new markets, services or capabilities through partnerships and/or ecosystem engagements.
• Actively manage identified 3rd party partnership opportunities and relationships as it relates to client solutions which will be delivered by the SBG and other 3rd party platforms.
• Track and manage client journeys, solution creation, implementation, testing, and realization of value from client solutions and partnerships

Qualifications

• First Degree in any field with a minimum of 10 years experience
• Proven track record of delivery in a product, operations, project, financial, and risk management capacity in a leading financial institution.
• Proven track record of interpreting and practicing integrated product, project, financial, and risk management principles.
• Experience in relationship management, process re-engineering, and change management. Proven track record of management of financial objectives, both value creation, and cost reduction.
• Experience in managing ROE targets considering profitability measures and capital.

Behavioral Competencies:

• Developing Strategies
• Empowering Individuals
• Generating Ideas
• Embracing Change
• Producing Outputs.

Technical Competencies:

• Effective business communication
• Filtering Core Issues and Patterns
• Risk Response Strategy
• Risk/ Reward Thinking
• Economic Capital Management.