Marketing Manager (Real Estate) at Wisdom Kwati Smart City

Responsibilities
Investment Advisory:

• Making the homeowner complete the necessary paperwork, including agency agreements, listing disclosures, and legal documents.
• Assisting the Head of Sales in documentation of clients.
• Making sales presentations and guiding clients through the sales process.

Customer Relationship Management:

• First point of call for clients.
• Ample knowledge of products and systems of the company.
• Attending client's complaints, comments and questions.
• Provide trustworthy feedback and after-sales support
• Build long term relationships with new and existing customers
• Monitoring of payments made by clients and client correspondence.
• Reminders to clients on due payments.

Marketing:

• Meeting company sales targets.
• Help to plan sales campaigns
• Developing marketing, plans and strategies for the company.
• Compiling monthly marketing reports.
• Training of external partner marketers and sales agents.

Others:

• Oversee contract discussions for clients, guaranteeing advantageous conditions for the client and the business.
• Work together to complete agreements with the finance and legal departments.
• Remain up-to-date on market developments, rivalry, and new technological advancements.
• Make use of market intelligence to improve client connections and service offerings.
• Monthly reporting on client follow-up payments against budget and reporting on variances.
• Reporting on client complaints and other client related services.
• Carry out other assignments as may be required from time to time as directed.

Requirements

• Interested candidates should possess a Bachelor's Degree
• Minimum of 3 years and above experience in similar position
• Previous experience as a Sales Expert will be an added advantage.
• Good working knowledge of the entire real estate value chain (Regulatory processes/health and safety etc.).