Night Auditor at Bolton White Hotels & Apartments

Duties and Responsibilities

• Posts room charges and taxes to guest accounts.
• Processes guest charges vouchers and credit card vouchers.
• Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
• Transfer charges and deposits to master accounts.
• Checks to see that all charges are assigned to the appropriate departments.
• To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in the to PMS system.
• To Verify that all charges posted
• Prints up and files reservations for the next business day.
• Verifies all accountpostingsandbalances.
• Verifies that room rates are correct and posts those rates to guest accounts.
• Is able to function as a front desk agent, especially in terms of check-in and check-out procedures.
• Tracks room revenues, occupancy percentages, and other front office statistics.
• Prepares a summary of cash, check, and credit card activities.
• Summarizes results of operations for management.
• Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
• Prepare of End of day procedure.
• Must have complete knowledge of emergency procedures.
• Balance the day’s charges, making corrections as necessary.
• Performswake-upcalls.
• Understand principles of auditing, balancing, and closing out accounts.
• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
• Perform nightly balancing of in-room video and long-distance telephone services
• Understand and know how to perform check-in and check-out procedures.

Prerequisites

• Education: B.Sc in Hospitality Management or other related fields.
• Experience: Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.