Operation Officer at Rigo Microfinance Bank Limited

Tasks and Responsibilities

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Keeping a clean, organized work area and a professional appearance.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Following all bank financial and security regulations and procedures.

Key Performance Indicators

• Number of account opening.
• Substantial Deposit.
• Punctuality.
• Days Sales Outstanding.
• Profit per Account.

Requirement and Skill

• Minimum of OND in any field with 2-3 years experience
• Proven experience as an operations officer.
• Proficient in MS office packages
• Good attitude with customers.
• Excellent communication and people skills.
• Adequate persuading skill.
• Ability to be polite and compassionate without lacking confidence.
• Must reside around Awoyaya axis.

Application Closing Date
30th September, 2023.