Performance Management Officer at Meristem Securities Limited

Job Summary

• Responsible to design, develop, and implement an efficient, fair and transparent Performance Management Framework across the organization and promote a performance-based culture across the various Business Units/Departments.

Job Details

• Design, implement and monitor Performance Management to enable employees understand the goals of the organization and to identify how individual and team outputs contribute to the achievement of the organization’s objectives; specifically through managing the performance cycle to ensure cross-Complex alignment and intra-Complex cascading of business goals and Key Performance Indicators across the organization.
• Work in liaison with key stakeholders e.g. Business Unit Heads to establish and support the link between strategic business objectives and people’s day-to-day actions and tasks by implementing a process for tracking progression from goal setting, quarterly & mid-year reviews and end of year evaluations to support individual, team and organizational performance.
• Manage and coordinate organization-wide efforts to ensure that performance management and performance improvement programs are developed and managed using a data-driven approach that sets priorities for improvements in line with on-going strategic imperatives.
• Design and manage the organization’s competency framework in coordination with the various stakeholders in line with the organization’s strategic direction and functional objectives.
• In liaison with the Learning & Leadership Development and Talent Management team, contribute to the design, implementation and management of effective leadership and employee development and talent management initiatives to address performance gaps related to capacity/knowledge gaps among staff and overall talent sourcing, management and mobility programs.
• Lead, manage and monitor the design, implementation and effective use of 360- degree feedback process; including the dissemination of individual reports and coordination of development discussions between managers and their staff.
• Lead initiatives for introducing/maintaining best practices, including benchmarking relevant policies and practices with similar organizations or market leaders, as may be approved from time to time.
• Manage the Performance Management framework for Talent Management program.
• Any other assignment as may be assigned by your supervisor.

Requirements

Work Experience

• Have a minimum of three (3) years of relevant experience in Human Resources, especially in Staff Performance management processes and tools, or other related Human Resources field.
• Having the financial sector experience and experience in leading performance improvement programs will be an added advantage.
• Familiarity with HRIS tools that support Performance Management processes/activities; Management of 360-degree feedback processes in a multicultural, complex business environment.

Qualification

• Hold at least a bachelor’s degree in human resources management, Social Sciences, Business Administration, or a related discipline.
• Additional professional qualification/certification in Human Resources Management, or in performance management is advantageous.

Skills & Competencies

• Excellent communication skills.
• Excellent Problem-solving skills.
• Ability to exhibit high Innovation and creativity skills.
• Strong knowledge and understanding of people management theories/principles and ability to coach others around best practices.
• High proficiency with the use of Microsoft Office tools