Regional MEAL Technology Coordinator - West Africa at International Rescue Committee (IRC)

Job Overview
 
We are growing our team timprove the use of technology in MEAL. Together we will develop and deploy new data tools, transition from paper telectronic data collection, and improve our data flows. In this role, you will lead MEAL technology planning and implementation for an IRC region of 6-7 country offices, overseeing the preparation for, deployment, and ongoing use of data collection, management, and visualization tools, most frequently applications in Power BI and CommCare.

Main responsibilities

Deployment of technologies for data collection

• Lead MEAL technology readiness and needs assessments for IRC country programs. Co-design (with country teams) and provide technical support for ongoing improvements in MEAL technology maturity.
• Design and implement project plans for the uptake of new Data Toolkits and the Program Indicator Dashboard
• Ensure the high-quality technical setup of new tools in country, including the configuration of indicators, location and other metadata setup, data validation, and role-based access management. 
• Work with regional and country IT, MEAL, and Supply Chain teams tensure that Country Programs have the necessary infrastructure including tablets, connectivity, etc. tsupport the implementation of technology products.
• Establish and drive common strategies and approaches across IRC country programs for system training and ongoing end-user support for IRC staff and partners.
• Support country teams tadminister technology platforms and products consistent with IRC’s data security policies.

Support data management, analysis, and visualization

• Using standard templates and tools, setting up Program Indicator Dashboard for visualizing MEAL data.
• Establish and drive common strategies and approaches across IRC country programs for training MEAL staff on indicator databases and dashboards.
• Undertake data quality assessments for current databases.
• Support data migration and similar change processes in collaboration with the Measurement Unit IT Team or technology vendor

Understanding user needs and ensuring these needs are well understood throughout the team

• Lead requirements gathering and analysis for proposed MEAL technology projects at the country level, and provide decision support tcountry leadership, MEAL teams, and Measurement Unit
• Gather user feedback on data tools during and after deployment.
• Participate in requirements capturing and user acceptance testing (UAT) for new tools.
• Share user feedback with colleagues in IT and other team feedback

Job Requirements: 

• At least 5 years of professional experience, including with technology tools used in humanitarian/development work.
• Experience in configuring and deploying some or all of CommCare, Kobo, or other ODK-based data collection tools, Power BI, Tableau, SQL Server, or Power Apps
• Experience in providing technological support, including 1st line support and strategic decision support.
• Knowledge of standard methodologies in database design
• Experience in developing and delivering capacity-building plans.
• Experience in delivering training.
• Able twork independently and efficiently in a multifaceted environment.
• Experience working in humanitarian development, government, or other organization that focuses on serving clients with technology.
• Experience in requirements analysis 
• Experience participating in User Acceptance Testing for new IT systems.
• Fluency in spoken and written English and French is essential.
• Previous experience with IRC would be an asset.