Relationship/Marketing Officer at Ysidra Creative Solutions Limited

We are looking for an experienced Relationship/Marketing Officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Responsibilities:

• Managing and developing marketing campaigns
• Conducting promotional activities
• Overseeing campaigns on social media
• Reporting on trends and statistics across all digital media platforms.
• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships