Restaurant Manager at Pinnah Foods

Job Description

• Ensure that the company’s mission and values are understood, embraced and complied with by all staff.
• Achieve company objectives in sales targets, food costs, service, quality, appearance of restaurant and sanitation and cleanliness, through continuous training of employees and creating a positive, productive working environment.
• Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.
• Responsible for the induction, training, development and coaching of all team members in accordance with the laid down standards and training schedule.
• Responsible for overall business performance of the restaurant through efficient operations, effective cost controls, scheduling team members, inventory and profit management
• Ensure staff compliance with the company policies, standards and procedures.
• Responsible for ensuring that all equipment, appliances and fittings are kept clean and in excellent working condition.
• Responsible for the reporting any fault or breakdown in equipment, appliances & fittings to the facilities officerand follow-up to ensureprompt repair.
• Responsible for planning and organising local store marketing activities.
• Arranging and organizing the rota, responsibilities for all staff by anticipated business activity and planning adequate cover for absence to ensure the smooth running of business operations.
• Adequate planning and co-ordination of team members to ensure and that all orders are completed in a timely manner to meet our “customer waiting time standards”.
• Ensure that ALL inventory received and final product meet the required QUALITY standards.
• Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.
• Responsible for minimizing wastage by ensuring the efficient use of resources.
• Responsible for ensuring that all required records (sales, inventory, food cost, stock, wastage etc) are properly updated on a daily basis or as and when required.
• Providing daily and weekly sales, food cost and other management reports to Management.
• Responsible for handling and resolving customer complaints.

Qualifications & Requirements

• Possess at the minimum HND certificate or equivalent (university degree preferred)
• At least 2 years managerial experience in a restaurant is required.
• Strong written and oral communication skills.
• Proven leadership skills.
• Proficient in MS Office (particularly MS Excel).
• Strong planning and organisational skills.
• Energy and stamina.