Retail Sales Executive at SKLD integrated Services LLC

Responsibilities

• Greet customers as they enter the store and offer assistance.
• Provide detailed product information and recommend items based on customer needs and preferences.
• Address customer inquiries and resolve issues promptly and professionally.
• Ensure a positive shopping experience by maintaining a friendly and helpful demeanor.

Sales & Revenue Generation:

• Achieve and exceed individual and store sales targets.
• Upsell and cross-sell products to maximize revenue.
• Inform customers about promotions, offers, and discounts.
• Process sales transactions accurately and efficiently, handling cash, credit, and debit payments.

Product Knowledge:

• Stay informed about the latest products, features, and benefits.
• Demonstrate product usage to customers and provide recommendations based on their preferences.
• Keep up with industry trends and competitor offerings to better assist customers.

Store Presentation & Inventory Management:

• Ensure the store is clean, organized, and well-stocked.
• Assist in visual merchandising to enhance product displays and store layout.
• Conduct regular inventory checks and report any discrepancies.
• Assist with receiving, unpacking, and organizing new stock.

Team Collaboration:

• Work closely with the store manager and other team members to achieve overall store goals.
• Participate in team meetings and contribute ideas for improving sales and customer satisfaction.
• Support colleagues during peak periods and assist in store events or promotions.

Reporting & Feedback:

• Provide feedback on customer preferences and sales trends.
• Prepare daily, weekly, or monthly sales reports as required.
• Report any store maintenance issues or customer complaints to the store manager.