Sales Executive at Watu Credit Limited

Responsibilities and Duties

•  As a sales Executive at Watu, you'll be at the helm of this revolutionary endeavour, shaping the future of finance. You'll lead a dynamic team of sales professionals, driving business growth and helping customers fulfil their financial aspirations through innovative solutions.   

Generate Leads:

• Identify and prospect potential customers in designated areas through various channels, including door-to-door visits, cold calling, and networking.
• Conduct market research to identify opportunities and gather insights into customer preferences and purchasing behavior.

Sales Conversion:

• Build rapport and establish relationships with prospects to understand their needs and preferences.
• Present Watu Simu products and services effectively, highlighting their features, benefits, and affordability.
• Guide customers through the sales process, address objections, and close deals to achieve sales targets.

Customer Relationship Management:

• Provide excellent customer service to ensure customer satisfaction and loyalty.
• Maintain regular contact with existing customers to foster long-term relationships and identify upselling or cross-selling opportunities.
• Address customer inquiries, concerns, and complaints promptly and professionally.

Reporting and Analysis:

• Maintain accurate records of sales activities, customer interactions, and sales performance using CRM software or other tracking tools.
• Prepare regular sales reports and analysis to evaluate performance, identify trends, and recommend strategies for improvement.

Collaboration and Teamwork:

• Collaborate with colleagues and team members to share best practices, insights, and feedback.
• Participate in sales meetings, training sessions, and team-building activities to enhance skills and knowledge.

What You Bring:

• Passion: An unyielding passion for financial technology and commitment to driving financial inclusion.
• Leadership: Proven experience in managing and motivating high-performing sales teams.
• Innovation: A knack for thinking outside the box, exploring new avenues, and staying ahead of curve.
• Customer Focus: Exceptional customer relationship skills and a genuine desire to make a positive impact on people's lives.
• Adaptability: The ability to thrive in a dynamic, fast-paced environment and embrace change as an opportunity.

Requirements:

• Bachelor's degree in Business, Business Administration preferred
• Three years of direct sales experience required
• Technical understanding of the CRM system
• Proficient with Microsoft Office Suite
• Behavioral skills: (Abilities that influence how a person interacts with others and responds to certain situations.)