Sales/Key Account Manager at Terawork

Description

• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Responsible for handling and managing multiple clients' accounts.
• Understand the client's needs and recommend solutions accordingly.
• Coordinating activities of sales and relationship management to ensure optimal achievement of set revenue targets on a month-on-month basis.
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Prepare and present regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Understand the Company’s goal and purpose so that it will continually enhance the Company’s financial performance.
• Manage communications between key clients and internal teams.
• Develop innovative sales techniques to increase customer satisfaction.
• Understand the customer base and identify opportunities to build and grow profitable relationships.
• Strong understanding of company products or services as well as business position and competition to keep business competitive.
• Develop rapport with key decision-makers.
• Analyzing client data to provide customer relationship management.

Requirements

• Must possess a minimum of First Degree in Marketing, Business Administration or a related field
• 5 years of proven work experience as a Key Account Manager or a similar role in the Sales department.
• Experience working with the Customer Relationship Management tools such as HubSpot, Zoho, Salesforce Sales Cloud, etc.
• Ability to handle multiple client accounts efficiently.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Strong prospecting skills and extensive customer-facing experience.
• Must be well organized and demonstrate good attention to detail.
• Advanced presentation and persuasive skills.
• Experience in building a good relationship with clients.
• Must possess intermediate to advanced MS Office skill.
• Knowledge of branding and marketing strategies.
• Strong problem-solving ability, including metrics-driven thinking and reporting on the results.