Systems Administrator at Recore Limited

Job Description

• Manage installation and configurations of computer hardware operating systems and applications.
• Replace relevant hardware systems parts as required and maintain optimal level of satisfaction for computer system users and identify users’ issues and recommend appropriate resolution.
• Install and manage hardware on computer systems while providing required upgrades, change orders and technical expertise for associated processes – covering OS patching/Upgrade and Software licensing installation/upgrade
• Provide system support in configuring new users’ domain and email accounts, login password resets and resolve other users’ complaints and Manage system backups and restoration of users’ data.
• Assist Engineers in technical operations while ensuring effective compliance to department/organization policies and guidelines.
• Liaise with helpdesk operations in managing hardware systems according to user requirements.
• Prepare reports for all repair activities and prepare required equipment proposals including HW request.
• Ensure data protection/security through effective use of files and folders security, firewalls, and updated anti-virus/anti-spyware applications.
• Carry out routine and effective preventive maintenance on hardware systems.
• Monitor incident compliance within SLA and resolution of all escalated tickets.
• End-User training on desktop/laptop use including team capability building.
• Test and evaluate new technology.

Salary
NGN150,000 Monthly.