Talent Manager at Smile Communications

Job Description

• Implementation and/ or coordination of all Talent processes, practices, systems, and solutions aimed at improving Talent service delivery within the company;
• Implementation of, and adherence to Talent plans, policies, and procedures as well as legislation;
• Development and implementation of Talent initiatives that influence the company’s performance and productivity in the marketplace in conjunction with the Head of Talent;
• Review, develop, and make recommendations on Talent policies, procedures, processes, products, and systems to integrate and align these with legislation, and/or organizational strategy and business requirements to ensure delivery of optimum services to clients and stakeholders.
• Identify key staff trends and challenges in the company and recommend corrective action plans where necessary;
• Function as a change agent for implementing talent initiatives and interventions to promote company-wide buy-in, acceptance, and consistency;
• Management of grievance, discipline, and disputes to promote a value-adding workforce and an enabling and stable work environment;
• Create a comprehensive and sustainable employee engagement activities monthly and annually.
• Assist the Head of Talent in creating a performance-driven culture throughout the company;
• Manage the disaster recovery for the elements responsible.
• Providing any other ad hoc duties assigned from time to time by the Head: Talent or any other person appointed by the Company for this purpose.

Requirements

• Candidates should possess a Master's Degree in a relevant field
• Bachelor's degree in Human Resources Management, or a related field;
• Proven experience in similar role in the telecommunications industry is compulsory.
• Professional HR Certification
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Excel, PowerPoint, and other analytical tools.