Telemarketer at Estrada International Staffing Solutions

Job Description

• The Telemarketer will be responsible for making outbound calls to prospective customers to promote products or services.
• This role involves generating sales leads, providing information about product features and addressing customer inquiries.
• The ideal candidate should have excellent communication skills, a persuasive attitude and the ability to handle rejection gracefully.

Responsibilities

• Make a high volume of outbound calls to potential customers.
• Follow provided scripts to provide information about products and services, take orders and solicit sales.
• Adjust sales scripts to better target the needs and interest of specific individuals.
• Identify potential customers through cold calling, lead follow-up and existing customer base.
• Maintain a high level of product knowledge to answer customer questions and provide recommendations.
• Record customer details, interaction, and sales in the CRM system.
• Schedule follow-up calls with prospective customers who have shown interest but have not yet purchased work closely with the sales & marketing teams to develop effective sales strategies.

Qualifications

• Bachelor’s Degree in Marketing, Business Administration or a related field.
• Proven experience as a telemarketer or similar sales/ customer service role.
• Excellent communication and presentation skills.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to handle rejections and remain motivated.
• Strong negotiation and persuasion skills.
• Ability to work independently and a part of a team.