Zonal Program Manager at Heartland Alliance

Essential Duties and Responsibilities

• Serve as a focal point for the capacity building of staff, local partners and community members on new HIV knowledge and technologies suitable for increased yield and productivity at the Zonal level.
• Provide support to the HAN and local partners’ program staff through trainings, program  coordination and management and effective communication in a right based environment.
• Responsible for the full implementation of HAN programming at the designated Zonal level.
• Promote the concept of One Stop Shop (OSS) and create community ownership and access to services from prevention, care, and treatment.
• Ensures timely and effective training and mentoring of service providers in conjunction with  relevant Technical Advisors.
• Ensures gender-based violence services, mental health counseling and psychosocial support for Key Affected Population.
• In collaboration with Regional Office HR, Finance, IT, M&E, Program Departments, ensures the Zonal Office staff adhere to and implement policies and procedures; engages all levels of staff in the strategic planning process; and provides feedback for improvements.
• Monitor progress towards and barriers from reaching project or program goals and objectives, provides timely updates and recommendations to senior leadership.
• Submits weekly, monthly, and quarterly narrative reports on program updates and financial activities to the State Team Lead in a timely manner.
• Ensures the timely collection, collation, and submission of high-quality progress report data to  the M&E unit at the Country Office through HAN standard tools and software packages.
• Ensures timely and effective training and mentoring is provided to Community Facilitators,  Outreach Coordinators, and other relevant stakeholders on HAN- Nigeria service delivery models, which may include- Counseling and psychosocial support for Key Affected Population, distribute HIV educational materials, condoms, and other harm reduction materials.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• First degree in medical science, management, social science or related field; advanced degree in public health or social science preferred.
• At least four years’ experience working  with  a  NGO; must  include  project implementation, supervisory and capacity building experience in public health or social science program management.
• Previous experience working in the location and knowledge of local language is essential.
• Experience working with in collaboration with local partners, NGOs, and CBOs.
• Experience in capacity building, HIV/AIDS Advocacy, prevention, treatment, and care, STI management and or care.

Other Competencies:

• Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
• Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively.
• Adaptability - adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
• Non-discriminatory- Does not discriminate persons based on sexual orientation or gender identity, age, preferred jobs or behavioral habits.

Language Skills:

• Excellent oral and written English communication skills.
• Knowledge of Local Language preferred.
• Demonstrated competency in public speaking.

Computer Skills:

• Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems, Power Point.
• Other software routinely used by Heartland Alliance.

Work Environment:

• The noise level in the work environment is usually moderate.
• The employee will be required to co-locate with local partners usually in the same office.
• The employee is required to travel regularly to often insecure and limited resource environments.