Job Openings at Reposebay Human Resources Limited

Job Purpose

• The role is an encompassing and evolving role which will involve administrative management, customer service and brand management.
• The successful candidate will be tasked with the duties stated in this document and others as may be decided by the CEO.

Duties and Responsibilities

• Convert potential customers by recommending goods or services and demonstrating how they benefit the customer personally
• Respond to customer inquiries about available products and services
• Establish new customer accounts, recording account information on written forms or digitally
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Inventory management and stock taking.
• Refer advanced cases to management for resolution, providing background information as necessary
• Maintain and regularly update financial account information using computer software programs
• Anticipate customer needs, following up with previous customers to offer reorders or additional services
• Executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs.
• Building brand awareness and increasing brand value and profitability.
• Increasing product sales and market share.
• Collaborating with different teams such as marketing, creative, legal, etc.
• Ensuring that messaging and marketing activities are aligned with brand and company values.
• Develop strong customer relationships in order to generate high volume of prospective clients
• Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the company’s growth plan.
• Determine cross-selling opportunities among different products and services offered by the organization.
• Maintain client relationship management database and utilize it to manage customer contacts and mailing list.
• Implementation of operational policies and procedures.
• Actively involved in the day to day running of the store activities.
• Maintain approved look and feel of the store at all times
• Carry out daily administrative tasks.

Salary
N70,000 / Month

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Job Description

• This position exists to ensure smooth running of operations and overall client satisfaction, adequate staff supervision to ensure consistency in delivery of service to client in a smooth and efficient manner.

Responsibilities

• Maintain high standards of customer service.
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Ensure smooth running of day to day activities
• Stock Monitoring and inventory taking
• Ensure smooth business transactions are carried out
• Drive growth strategy based on client/ market patterns observed
• Improve on brand management
• Develop strategic goals to increase turnover and profitability of the company
• Ensure timely execution of tasks

Qualifications

• Candidates should possess a Graduate Degree in Management, Social Sciences, Operations
• Minimum of two years of related work experience

Competencies:

• Innovative and analytical mind set
• Computer literacy and ability to use Office Applications
• Ability to relate well with people with a view to converting leads
• Great communication skills (Verbal, Presentation)
• Smart, Critical, strategic and creative thinking
• Team Player

Salary
N80,000 - N100,000 / Month.

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Overview

• The position will coordinate efforts to maintain good relationships with partners, customers, and stakeholders to drive sales and increase revenue.
• This position will also be the primary developer of comprehensive digital and promotional plans and content, collaborating with internal marketing, outside partners, and third-party agencies.
• The manager will be responsible for creative and compelling incentives, offers and messaging, etc., targeted to consumers through existing and new digital channels.

Responsibilities

• Drive strategic partnerships, from conceptualisation to engaging partners, especially informally.
• Generate leads and ensure retention.
• Communicate with clients in a polite and friendly manner to support achieving the organisation’s highest customer service standards.
• Manage the company’s online image and identity.
• Manage external communication through proposals, presentations, and pitch deck creation
• Prepare regular content and manage the company’s website blog sessions.
• Ascertain customers’ wants or needs and recommend, select and offer help to meet their needs and desires.
• Manage client relationships strategically by anticipating needs in alignment with company goals

Qualifications

• A B.Sc in Management or relevant experience in this field.
• Must be living on the Island.
• A certification in finance or management is a plus.

Application Closing Date
15th December, 2022.

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Job Brief

• The VP, Growth oversees strategy and operations that cut across business development, people management, finance, and product marketing. You are to efficiently communicate company goals and visions, delegate responsibilities, and collaborate across various departments to achieve these goals.
• You should have a firm grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns.
• Ultimately, you’re to lead the team toward maximum productivity and efficiency.

Responsibilities

• Develop and drive strategic plans for business growth and optimized productivity in operations.
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement. Also, create a framework and drive the strategic partnership.
• You also second as compliance; to uphold standards of excellence and soaring quality.
• Seek out opportunities for expansion and growth by developing new business relationships.
• Plan all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas
• Onboard and train high-performing employees to achieve sales, profitability, market share, and business plan objectives.
• Developing marketing and sales targets and frameworks.
• Oversee day-to-day operations, assigning weekly performance goals and assuring their completion while accomplishing your own goals
• Ensure strict compliance with the quality of products/services and company ground rules.
• Uphold brand quality and standards.

Qualifications

• Candidates should possess a B.Sc in Management or relevant experience in this field.
• Must have a global perspective through travels and be well connected.
• Must be living on the Island.
• A certification in finance or management is a plus.

Application Closing Date
15th December, 2022.

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Overview

• The business development officer oversees strategy and operations that cut across business development, human resources, finance, and marketing.
• You are to efficiently communicate company goals and visions as well as to delegate responsibilities and collaborate across a wide range of departments in achieving these goals.
• You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns.
• Ultimately, you’re to lead the team toward maximum productivity and efficiency.

Responsibilities

• Develop and drive strategic plans for business growth and optimized productivity in the operations.
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement. Also, create a framework and drive the strategic partnership.
• You also second as compliance; to uphold standards of excellence and soaring quality.
• Seek out opportunities for expansion and growth by developing new business relationships.
• Plan all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas
• Onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives
• Developing marketing and sales targets and frameworks.
• Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
• Ensure strict compliance with the quality of products/services as well as company ground rules.
• Planning and overseeing new marketing initiatives and strategies.
• Uphold brand quality and standards.

Qualifications

• Candidates should possess a B.Sc in Management or relevant experience in this field.
• Must have global perspective through travels; must be well connected too.
• Must be living on the Island.
• A certification in finance or management is a plus.

Application Closing Date
18th December, 2022.