Job Vacancies at Mercy Corps Nigeria

Program / Department Summary

• The Early Recovery & Agriculture Coordinator will be based in Maiduguri to support two complementary USAID-BHA funded programs – THRIVE and ADAPT II.
• The first project (THRIVE) is focused on providing a multi-sectoral emergency and recovery response in Jere-LGA, Maiduguri, in consortium with CRS and other local partners. Across the 24-month period, THRIVE will reach over 300,000 unique participants with a humanitarian and recovery intervention covering ten sectors: Food Assistance, Health, Multi-purpose Cash Assistance, Shelter & Settlement, Nutrition, WASH, Protection, Agriculture & Econ. Recovery and Market Systems (ERMS). Other partners in the THRIVE consortium are WINN, Salient Humanitarian Organization, Justice Development & Peace Commission (Maiduguri) and Herwa Community Development Initiative (HECDI), Maiduguri.
• The second project (ADAPT II) will deliver a similar multi-sectoral emergency and recovery package targeting the additional LGAs outside of MMC-Jere; specifically, Bama, Gwoza, Ngala, Dikwa and Damboa LGAs with the possibility to extend to more. Mercy Corps has an established presence in all LGAs and will be delivering food, WASH, protection, nutrition, shelter/non-food item, agriculture and early recovery support over the course of 12 months.

General Position Summary

• The Early Recovery & Agriculture Coordinator will be based in Maiduguri and supervise the early recovery and agriculture activities and teams under both THRIVE and ADAPT II.
• S/He will ensure both the quality and timely delivery of program-specific deliverables as well as complementary and cross-team learning and coordination. Activities to be led include Poultry production and development, Perma gardening, youth/ women employment support & financial inclusion, and more.
• S/He will work closely with the THRIVE Associate Director and ADAPT II Program Director and the broader MEL, Nutrition, WASH, Cash, Shelter/NFI, Gender & Protection and Food Assistance teams.
• The Early Recovery & Agriculture Coordinator will be an experienced leader able to bring together people of diverse backgrounds and build a strong and capable team.
• S/He will be able to design, refine and implement complex early recovery and agricultural activities in various contexts, ranging from urban/peri-urban (THRIVE) and rural garrison towns (ADAPT II LGAs). They will be tasked with drafting workplans, meeting deliverables, and ensuring activity components are properly sequenced, integrated and layered with the broader multi-sector program efforts.

Essential Job Responsibilities
Strategy & Vision:

• Systems-level thinker able to connect small-scale early recovery and agriculture support to broader markets and input systems
• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed and encouraged.
• Develop and organize activities to secure resources for programs and convince stakeholders to provide support.

Program Management and Technical Quality:

• Directly support the Program Director in managing all operations and activities related to all early recovery and agriculture programming in the northeast of Nigeria according to the work plans, project documents and implementation strategies.
• Troubleshoot, as needed, to prevent disruptions in daily program activities and liaise with Program Directors and technical Advisors as necessary.
• In close collaboration with the Program Directors and Technical Advisors, support the capacity building of the Early Recovery and Agriculture team members.
• In liaison with the sector Technical Advisors participate in developing project-specific technical strategies, approaches, tools, and plans.
• Participate and facilitate coordination and collaboration with other agencies, including consortium partners and other Mercy Corps Nigeria projects.
• Provide inputs to the design and implementation of trainings in any areas related to agriculture and early recovery activities for staff, communities and project beneficiaries.
• Closely coordinate and share information with MEL/PAQ and the various sectors, participate in general program support with regular program meetings and activity plans as required.
• Coordinate closely with the Program Directors and relevant administrative and finance staff to ensure proper logistics, administration, human resources and transport needs of the projects are conducted within MC policy and with the maximum benefit to the projects.
• Lead the forecasting of expenditure surpluses and deficits for the early recovery and agriculture activities under both ADAPT II and THRIVE to enable adjustments to the different projects in a timely fashion.
• Coordinate with the other Program Coordinators and Technical Advisors in the sequencing, integration and layering of activities, ensuring all project activities are working in tandem with each other
• Ensure establishment and maintenance of relationships with communities and local government in the target locations.
• Mobilize communities to participate in the design, implementation and maintenance of projects as well as design viable strategies that are both respectful with the local culture and are gender-sensitive and effective in engaging women in the activities of the project.
• Provide written and oral translation and report writing for program staff, as necessary.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not to jeopardize its humanitarian mission.
• Perform other related special projects and duties as determined and assigned by supervisor.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to early recovery and agriculture interventions, particularly around USAID Pest/Pesticide and Fertilizer restrictions.
• Responsible for expenditure tracking and forecasting of activities carried out in the field.

Influence & Representation:

• Identify, build and manage collaborative partnerships with the community, government and other stakeholders.
• Communicate effectively both internally and externally to ensure overall project targets are met.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Ensure the early recovery and agriculture personnel are kept abreast of all MC-Security advisories, policies, and are acting in compliance with security SOPs.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• The coordinator will supervise three Senior Program Officers under THRIVE – SPO Business Development, SPO VSLA, and SPO Agriculture. These Senior Program Officers in turn supervise 12 Program Officers and Program Assistants.
• The coordinator will also supervise three Livelihood Program Officers under ADAPT II (who in turn supervise program assistants).

Accountability:

• Reports Directly To: ADAPT II Program Director
• Works Directly With: THRIVE Associate Director; MEL Coordinator; Operations and Finance Managers in Maiduguri; Technical Support team and other Maiduguri-based Program Coordinators (WASH, Nutrition, FSL, Protection/GBV, Shelter/NFI etc), Program Quality team members, and CARM.

Knowledge and Experience

• Bachelor's Degree in relevant field or equivalent
• Master’s Degree is preferred
• Demonstrated skills in planning, organizing and reporting
• At least three years of early recovery and/or agriculture programs in the northeast of Nigeria.
• 3 - 4 years of experience in project implementation, or work with local partners or in any role that included training and capacity building of staff or partners.
• Ability to work under pressure
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in House, Kanuri other local languages is highly recommended.

Success Factors:

• Strong Work Ethic, having the ability to learn the most efficient way of learning the most efficient way to complete tasks and finding ways to save time while completing daily assignments. Dependability and Responsibility, having the ability to come to work on time, are there when they are supposed to be and are responsible for their actions and behaviour. Adaptability, being adaptable and maintaining flexibility in completing tasks in an ever-changing workplace

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Program / Department Summary

• The Nutrition Coordinator will be based in Maiduguri to support two complementary USAID-BHA funded programs – THRIVE and ADAPT II.
• The first project (THRIVE) is focused on providing a multi-sectoral emergency and recovery response in Jere-LGA, Maiduguri, in consortium with CRS and other local partners.
• Across the 24-month period, THRIVE will reach over 300,000 unique participants with a humanitarian and recovery intervention covering ten sectors: Nutrition, Food Assistance, Health, Multi-purpose Cash Assistance, Shelter & Settlement, WASH, Protection, Agriculture & ERMS. Other partners in the THRIVE consortium are WINN, Salient Humanitarian Organization, Justice Development & Peace Commission (Maiduguri) and Herwa Community Development Initiative (HECDI), Maiduguri.
• The second project (ADAPT II) will deliver a similar multi-sectoral emergency and recovery package targeting the additional LGAs outside of MMC-Jere; specifically, Bama, Gwoza, Ngala, Dikwa and Damboa LGAs with the possibility to extend to more.
• Mercy Corps has an established presence in all LGAs and will be delivering food, WASH, protection, nutrition, shelter/non-food item, agriculture and early recovery support over the course of 12 months.

General Position Summary

• The Nutrition Coordinator is responsible for providing technical oversight and coordination of preventive and curative nutrition interventions implemented in THRIVE and ADAPT II program.
• He/she will work closely with the Nutrition Advisor and Program Directors to ensure activities are of quality and at scale.
• He/ she will monitor technical quality and ensure activities are implemented within agreed timelines and budget, monitor relevance and report on progress.
• He/ she will also participate in capacity building activities, strategic partnership development with various nutrition stakeholders, and monitor the context and implementation environment.

Essential Job Responsibilities
Strategy & Vision:

• Participate in developing strategic partnerships with the private sector and Government counterparts that enhance sustainable nutrition outcomes.
• Contribute to and support in carrying out analysis of the nutrition situation within targeted areas and identify opportunities to enhance nutrition outcomes within the project scope.
• Participate in technical assessments, surveys, research etc. to monitor evolving needs, facilitate learning and relevant adjustments in programming.
• Develop fact sheets, briefers, and other materials on nutrition to expand communication and advocacy.

 Technical / Administrative, Program Quality and Implementation:

• Support the startup/ongoing nutrition-specific and nutrition-sensitive activities i.e., Promotion of Maternal, Infant and Young Child Nutrition in an emergency, b). Supplemental Nutrition Assistance c). CMAM services and d). integration of nutrition in other sectors especially WASH & FSL.
• Follow up the activities, evaluate the quality, identify gaps and in liaison with the Technical Advisor develop action plans to improve service delivery
• Participate in developing nutrition sector-specific technical strategies, approaches, tools and detailed implementation plans.
• Ensure program implementation is on time, target, and budget, using effective M&E systems to reach desired impacts.
• Consolidate and follow up nutrition program procurements and ensure the process follows MC policy and periodically evaluate and update project procurement and supply needs.
• Consolidates monthly/ quarterly financial forecasts in line with the detailed project activity plan/Monthly activity plans and follows up with Program Directors.
• Ensure the timely production/compilation/ consolidation of the monthly activity reports and technical reports from the field and provide feedback when needed.
• Provide input to fact sheets, briefers, and other materials on nutrition to expand communication and advocacy.
• Conduct field visits and actively participate in program monitoring and evaluation including baselines, end lines, midterm reviews and lesson learning exercises.
• Closely collaborate with other sector teams to ensure an integrated Nutrition approach internally with MC sectors and externally with complementary activities implemented by other nutrition actors.

Team Management:

• Organize and lead weekly nutrition program staff meetings and as well facilitate nutrition sector quarterly review meetings/workshops.
• Participate in developing capacity building plans and strategies for staff and stakeholders implementing nutrition-sensitive activities.
• In liaison with the nutrition advisor, identify relevant trainings and opportunities to advance knowledge and skills in nutrition programming.
• Provide technical inputs during the performance review and objective setting for Nutrition program staff.

Influence & Representation:

• Participate in both internal and external field level technical meetings and coordination.
• Ensure strong coordination with the various program sector leads and other partners and provide regular feedback and updates on nutrition activities.
• Develop new and manage existing relationships with nutrition stakeholders in the areas of operation and potential collaborators for project nutrition activities.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• Senior Program Officers - Nutrition

Accountability:

• Reports Directly to: Nutrition Advisor.
• Works Directly with: Program Directors, Field level Nutrition team, WASH team, CASH team, MEL team, and operations staff (including finance and operations).

Knowledge and Experience

• Preferably, a Bachelor’s or Masters’ Degree in Nutrition and Health.
• Minimum of 5 years experience in nutrition programming – CMAM experience is a MUST.
• Hands-on experience in designing, planning, implementing, and evaluating nutritional behavioural interventions is highly desirable.
• Knowledge of nutrition and food security issues in Northeast Nigeria
• Excellent analytical, written, and oral communication skills.
• Strong interpersonal skills and ability to work as part of a team, including cross-cultural teams.
• Able to communicate in English, Kanuri and Hausa.

Success Factors:

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Job Summary

• Supporting the subaward unit in record retention, partners payment requests, the focal point for documentation.
• Working directly under the direction of the Subaward and Compliance Coordinator
• The Sub-awards & Compliance intern will support in adherence to the compliance procedures related to the program, finance, and documentation with attention to the Rural Resilience Activity.

Responsibilities
Success Factors:

• The successful candidate will combine curiosity and strong willingness to learn in the shortest possible time that will enable the candidate to meet the expectations of this role.
• The candidate should equip with additional attributes of a “want-to-do” attitude.
• S/he will be an effective communicator, self-motivated with dedication towards deliverables and commitment to deliver with limited time and resources.
• S/He will be highly motivated, with initiative and capable to work with limited direct supervision.
• S/he will be willing to conduct several days-long field travels and work in an ethnically and culturally diversified and fast-growing team.
• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and, have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

Essential Job Functions

• Ensure compliance with Mercy Corps and donors regulations related to sub granting, including issuance, management and monitoring of subawards as well as supporting team members on processes and guidelines.
• Provide Program & financial review for all local partner reports and follow up with any missing documents.
• Set up physical grant files and ensure all grant documents are properly filed, both financial and program reports.
• Visit sub-recipients and produce regular financial and programmatic monitoring visit reports.
• Update Reporting tracker and follow up with Partner for submission of timely report.
• Support in preparing for sub-grants kickoff meetings and sub-grants closeout meetings with close coordination with Sub-Awards Coordinator
• Ensure sub grant files are complete and up to date as per MC sub grant file checklist and MC Programme Management minimum standards.
• Photocopying and scanning of documents.
• Replace all finance documents pooled out for Internal and External Audit purposes into their relevant folders.
  Undertake other duties and responsibilities commensurate with the role and level of this position as may be requested by the Project team and supervisor.

Accountability:

• Reports Directly to Subawards and Compliance Coordinator.
• Works Directly with Gombe Rural Resilience team, Operations, and Subawards & Finance teams.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Qualification, Knowledge and Experience

• Fresh University Graduate / HND in Accounting or related field.
• Microsoft Office Skills (Outlook, Excel, PowerPoint, Word).
• Willing and able to be based within remote areas, where services are limited.
• Professional, good organizational capacity, good human relationships, motivated, flexible, culturally sensitive
• Fluency in both verbal and written English is highly preferred. Fluency in Hausa is required
• Multi-tasking, coordination, organization, prioritization skills essential.
• Ability to work under pressure.
• Strong interpersonal, intercultural and communication skills.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Program / Department Summary

• The Program Officer will be based in Maiduguri to support the planned nutrition activities in the USAID-BHA funded THRIVE program (Transitioning Households to Recovery from Vulnerability) in JERE LGA, Borno State.
• It is a 24-month program implemented by a consortium led by CRS and will provide context-specific humanitarian assistance with the goal of initiating early recovery in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari. THRIVE program covers various sectors i.e., Food Assistance, Multi-purpose Cash Assistance, Shelter & Settlement, Nutrition, WASH, Protection, Agriculture & ERMS.
• The nutrition response supports both nutrition-sensitive and specific interventions that contribute to the prevention, detection, and management of malnutrition.
• It largely focuses on filling gaps in Community Management of Acute Malnutrition services i.e., Support community nutrition screening, referral and follow-up of SAM and MAM cases and the treatment of Moderate Acute Malnutrition using the Tom brown supplementary feeding program.
• It will also collaborate with other Nutrition and health Actors to ensure the existence and functionality of the Stabilization Center, Outpatient Therapeutic Program (OTPs) and other Primary health care services.
• The program will also support supplemental Nutrition Assistance through the distribution of Fresh Food Vouchers to ensure that vulnerable participants, especially Pregnant and Lactating Women and Children Under 2 years, consume diets that meet the minimum dietary diversity as well as improve health-seeking Behavior. This program is also integrating a robust Maternal, Infant and Young Child Nutrition in emergency component to equip participants with knowledge and skills to prevent acute malnutrition.

General Position Summary

• The Nutrition Officer is responsible for overseeing day to day implementation of nutrition activities in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari. Activities will include Promotion / supporting adoption of recommended maternal and Infant and Young Child Feeding (IYCF) practices, Distribution of Fresh Food Vouchers to target participants, monitoring and supervision of community-level nutrition screening including the rollout of Mother Led MUAC approach and as well participation in planned nutrition surveys and assessments.

Essential Job Responsibilities
Strategy & Vision:

• Collaborate with other team members for effective integration between other services like Nutrition and health services.
• Collaborate with local authorities and other partners to harmonize different efforts for better impact and sustainability.
• Able to learn and update his/ her information or knowledge to adapt to the changing situation and context.

Program Management:

• Responsible for monitoring and supervision of the day-to-day implementation of nutrition and related activities and ensuring it is in accordance with the agreed work plan.
• Support capacity-building activities for field-level nutrition staff including on-job training and supportive supervision.
• Supervise community mobilization and sensitization activities aimed at promoting appropriate Maternal, Infant and Young Child Feeding Practices and Fresh Food Vouchers to improve Household dietary Diversification.
• Spearhead the rollout of the Mother Led MUAC approach i.e., coordinate with community structures and any other key stakeholder, organize necessary materials/ tools required for the trainings, and lead the training sessions.
• Regularly monitor and ensure that the nutrition team in the field have the necessary tools (i.e., data collection tools, job aids, IEC materials etc.) and supplies required for quality implementation of planned nutrition activities.
• Participate in nutrition assessment and surveys planned in the catchment area.
• Participate in periodic program monitoring and evaluation activities including baselines, end lines, midterm reviews, lesson learning exercises and compilation of success stories.
• Closely collaborate with other sector teams to ensure an integrated Nutrition approach internally with MC sectors and externally with complementary activities implemented by other nutrition actors.
• Actively participate in area-level nutrition, food security and Health sector meetings.
• Ensure timely submission of quality weekly and monthly nutrition activity reports.

Team Management:

• Identify technical gaps among staff line managed and in liaison with the line manager provide on the job training and/ support supervision.
• Participate in developing detailed project implementation plan and orient the line managed on agreed actions.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Influence & Representation:

• Creates and maintain relationships with local health and other authorities to link services with the existing health structure smoothly,
• Upholds the image and values of Mercy Corps at all times.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• Community Nutrition Mobilizers.

Accountability:

• Reports Directly to: Nutrition Coordinator
• Works Directly with: Food security/ CASH team, Agriculture team, WASH team, MEAL Team.

Knowledge and Experience

• Minimum of a Bachelor’s Degree in Nutrition or other related fields.
• Minimum of 2 years of experience focused on nutrition/food security, including community mobilization, participatory planning, and rural/community development.
• Previous similar experience with International NGO will be an asset.
• Familiarity with the intervention areas, preferably a resident.
• Microsoft Office Skills (Outlook, Excel, PowerPoint, Word).
• Professional, good organizational capacity, good human relationships, motivated, flexible, culturally sensitive
• Fluency in Hausa, Kanuri and English.

Success Factors:

• He/ She should be able to work independently, have good interpersonal and communication skills.
• He/ she should understand humanitarian principles and their application to program implementation.
• Must be able to solve problems and multi-task on a range of administrative and programmatic issues.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

go to method of application »

Program / Department Summary

• The Senior Program Officer will be based in Maiduguri to support the planned agriculture activities in the USAID-BHA funded THRIVE program (Transitioning Households to Recovery from Vulnerability) in JERE LGA, Borno State.
• It is a 24-month program implemented by a consortium led by CRS and will provide context-specific humanitarian assistance with the goal of initiating early recovery in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari. THRIVE program covers various sectors i.e., Food Assistance, Multi-purpose Cash Assistance, Shelter & Settlement, Nutrition, WASH, Protection, Agriculture & Economic. Recovery and Market Systems (ERMS).
• To complement the nutrition treatment services and food assistance, this program has integrated climate and nutrition-sensitive agriculture that includes promotion of simple subsistence agriculture and livestock production techniques to improve availability, access, and consumption of diversified nutritious diets through long term and sustained approaches.
• These emphasize the production of vegetables, fruits and animal source foods that are high in protein and micronutrients.
• The support will include equipping households with tools and skill-building activities to foster year-round production in both rainy and dry seasons using mainly the Perma gardening method that uses locally available/easy to get resources and backyard poultry production using the Noiler Chicken.

General Position Summary

• The Senior Program Officer – Agriculture will provide field level managerial and technical oversight to the day-to-day implementation, coordination, and supervision of THRIVE program agriculture activities.
• He/ She is also responsible for ensuring that activities are implemented according to schedule, budget and required quality.

Essential Job Responsibilities
Strategy & Vision:

• Collaborate with other team members for effective integration between other services like Nutrition, Food Assistance, WASH and protection.
• Collaborate with local authorities and other partners to harmonize different efforts for better impact and sustainability.
• Able to learn and update his/ her information or knowledge to adapt to the changing situation and context.

Program Management:

• Manage the agriculture activities implemented in assigned LGA and ensure that staff are effectively engaged in their tasks.
• Train targeted beneficiaries on Perm gardening methods & / climate-smart agriculture and poultry production through formal trainings, on-job mentorship and supportive supervision to ensure that it is adopted and practised during the dry and wet seasons.
• Supervise day to day field level implementation of planned agricultural activities i.e., Kitchen gardening and backyard poultry farming.
• Coordinate and or supervise community mobilization and sensitization activities that promote increased consumption of nutritious diets especially vegetables, fruits, and poultry products.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Raise procurement requests to initiate procurements following MC policy and periodically evaluate and update project procurement and supply needs.
• Draft monthly financial forecast and quarterly financial need forecast in line with the detailed project activity plan/Monthly activity plans.
• Consolidate and submit quality agriculture and related activity reports (including success stories and lessons learned reports).
• Closely collaborate with other sector teams at the field level to ensure an integrated Nutrition-Sensitive agriculture approach internally with MC sectors and externally with complementary activities implemented by other actors.
• Discuss and follow up on any technical problems related to agriculture programming and brainstorm solutions.
• Ensure sound monitoring and joint supervision of program activities in close collaboration with LGA Agriculture, food security and nutrition Offices.
• Actively participate in area-level Agriculture, food security and nutrition sector meetings.
• Serve as technical focal person for all field level engagements.

Team Management:

• Track project teams’ daily attendance and validate monthly attendance for supervisees.
• Communicate with HR for necessary staff meeting, performance reviews, appraisals.
• Work with the team to develop a detailed project implementation plan and orient the project teams on their roles and responsibilities.
• Identify specific technical gaps in project implementation teams and in liaison with the Technical Advisor organize internal training for them.
• Organize area level weekly agriculture team meetings and provide feedback on improvements, gaps and standardization of the service provision and reporting.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Influence & Representation:

• Train and support Village Agents and Agriculture Extension Workers and make sure they transmit/convey messages clearly to targeted participants.
• Creates and maintain relationships with local Agriculture, food security, Nutrition and other authorities to link services with the existing LGA structure smoothly.
• Upholds the image and values of Mercy Corps at all times.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility:

• Agriculture and Livelihood Officers, Assistants, and community level/ field volunteers.

Accountability:

• Reports Directly to: ERMS and Agriculture Coordinator, with a dotted line to Sector Advisors.
• Works Directly with: The senior program officer will work closely with other sector coordinators & teams i.e. Nutrition, Food Security, CASH, WASH, MEL team, and operations staff (including finance and operations).

Knowledge and Experience

• Minimum of a Bachelor's Degree in Agriculture, a relevant master’s degree is a plus.
• Minimum of (3) years experience in nutrition-sensitive agriculture and/or food security and livelihood programming, policy or research, with at least a years’ experience in a resource-challenged setting.
• Substantial hands-on experience in social and Behaviour change programming is required.
• Familiarity of the intervention areas
• Knowledge of nutrition/ agriculture assessments and or surveys is a plus.
• Microsoft Office Skills (Outlook, Excel, PowerPoint, Word).
• Excellent analytical, written and oral communication skills.
• Willing and able to be based within remote areas, where services are limited.
• Strong interpersonal skills and ability to work as part of a team, including cross-cultural teams.
• Fluency in Hausa, Kanuri and English.

Success Factors:

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Program / Department Summary

• The Senior Program Officer will be based in Maiduguri to support the planned agriculture activities in the USAID-BHA funded THRIVE program (Transitioning Households to Recovery from Vulnerability) in JERE LGA, Borno State.
• It is a 24-month program implemented by a consortium led by CRS and will provide context-specific humanitarian assistance with the goal of initiating early recovery in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari.
• THRIVE program covers various sectors i.e., Food Assistance, Multi-purpose Cash Assistance, Shelter & Settlement, Nutrition, WASH, Protection, Agriculture & Economic.
• Recovery and Market Systems (ERMS). To complement the nutrition treatment services and food assistance, this program has integrated climate and nutrition-sensitive agriculture that includes promotion of simple subsistence agriculture and livestock production techniques to improve availability, access, and consumption of diversified nutritious diets through long term and sustained approaches.
• These emphasize the production of vegetables, fruits and animal source foods that are high in protein and micronutrients. The support will include equipping households with tools and skill-building activities to foster year-round production in both rainy and dry seasons using mainly the Perma gardening method that uses locally available/easy to get resources and backyard poultry production using the Noiler Chicken.

General Position Summary

• The Agriculture / Livestock Program Officer is responsible for the day-to-day implementation of the backyard permagardening and poultry production activities.
• He/ She will work closely with the ERMS & Agriculture Coordinator, Nutrition and Food Security team, MEL team, and operations staff (including finance and operations) to ensure that activities are implemented according to schedule, budget and required quality.

Essential Job Responsibilities
Strategy & Vision:

• Collaborate with other team members for effective integration, especially with nutrition and food security activities.
• Collaborate with local authorities and other partners to harmonize different efforts for better impact and sustainability.
• Able to learn and update his/ her information or knowledge to adapt to the changing situation and context.

Program Management:

• Responsible for monitoring and supervision of the day-to-day implementation of backyard gardening and poultry production and ensuring it is in accordance with the agreed work plan.
• Coordinate with the MEL team to map, identify and register program participants.
• Train targeted beneficiaries on best agronomy practices, climate-smart agriculture and poultry production through formal trainings, on-job mentorship and supportive supervision.
• Identify any gaps or capacity needs within the team and ensure training and capacity building is incorporated into program planning.
• Coordinate and or supervise community mobilization and sensitization activities on agriculture.
• Participate in planned agriculture and food production assessments/ surveys.
• Participate in periodic program monitoring and evaluation activities including baselines, end lines, midterm reviews, lesson learning exercises and compilation of success stories.
• Closely collaborate with other sector teams to ensure an integrated approach internally with MC sectors and externally with complementary activities implemented by other program actors.
• Actively participate in area-level agriculture, food security and livelihood sector meetings.
• Identify, build and manage collaborative partnerships with communities, local authorities and other stakeholders to create enabling environment and ownership.
• Ensure timely submission of quality weekly and monthly activity reports.
• Serve as technical focal person for all field level engagements.

Team Management:

• Identify technical gaps among staff line managed and in liaison with the line manager provide on the job training and/ support supervision.
• Participate in developing detailed project implementation plan and orient the line managed on agreed actions.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Influence & Representation:

• Creates and maintain relationships with local health and other authorities to link services with the existing health structure smoothly,
• Upholds the image and values of Mercy Corps at all times.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility:

• Village Agents & Agriculture Extension Workers.

Accountability:

• Reports Directly to: Senior Program Officer – Agriculture.
• Works Directly with: Nutrition, Food Security & CASH team.

Knowledge and Experience

• Bachelor of Science Degree in Agriculture or relevant field required.
• Minimum of 2 years of experience focused on agriculture extension including community mobilization, participatory planning, and rural/community development.
• Prior experience implementing agriculture or livestock support programs is essential, preferably in conflict settings.
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing.
• Demonstrated skill in training and facilitation.
• Excellent oral and written skills and computer skills.
• Willing and able to be based within remote areas, where services are limited.
• Familiarity of the intervention areas.
• Fluency in Hausa, Kanuri and English.

Success Factors:

• He/ She should be able to work independently, have good interpersonal and communication skills.
• He/ she should have an understanding of humanitarian principles and their application to program implementation.
• Must be able to solve problems and multi-task on a range of administrative and programmatic issues.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Program / Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from the Bureau of Humanitarian Affairs (BHA), Mercy Corps is scaling up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area under the project titled Transitioning Households to Recovery from Vulnerability (THRIVE) in Jere.
• The THRIVE project will provide context-specific humanitarian assistance with the goal of initiating early recovery in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari.
• The two-year consortium project will operationalize an area-based approach to advance participants from lifesaving assistance to life-building support. Under the Protection sector, the implementation is focused on GBV Prevention and response activities through WINN, the implementing partner.
• Under protection, the overarching goal is crisis-affected IDPs, returnees, and host communities in Jere LGA live in safe, dignified, and resilient communities.

General Position Summary

• The Senior Program Officer is responsible for overseeing the day-to-day implementation of Protection sector activities by the implementing Partner to ensure quality implementation including Adolescent safe space and Women and Girls centre activities, GBV case management, Protection community prevention activities, training on topics such as psychological first aid, and sexual and gender-based violence (SGBV), and the validation of referral pathways in Northeast Nigeria Maiduguri (will focus on Jere).
• The Senior Program Officer will also advise other sector teams on gender and protection mainstreaming and best practices.
• The Senior Program Officer will work closely with the Protection/GBV Coordinator, GBV/Protection Advisor, Head of Office, and support staff (including finance, operations, and administration) to ensure that activities are implemented according to schedule, budget and required quality.
• The position includes the daily management of program staff and supervision of partners. The Senior Program Officer reports directly to Protection/GBV Coordinators and will work closely with Protection Advisor and other sector leads.

Essential Job Responsibilities
Strategy & Vision:

• Oversee the implementation of protection activities and ensure adequate gender mainstreaming across program field locations.
• Develop protection strategy, harmonize activity work plans, and manage all field activity implementation related to protection/GBV by the partner.
• Ensure that program implementation mainstreams protection in coordination with other sectors in line with best practices.
• Ensure that beneficiaries are effectively targeted according to vulnerability criteria.
• Lead where necessary community meetings to identify gender-related priorities and protection concerns.
• Establish and maintain effective program reporting, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use.
• Integrate community approaches, protection mainstreaming, gender sensitivity and capacity building into all activities as appropriate.
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained.
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.
• Support orientation for all new staff on MC guidelines on gender and protection mainstreaming. If necessary, organize capacity building sessions for other sector staff on gender and protection.
• Provide weekly field reports, capturing activities progress, lessons learned, success stories on the project as well as the general situation and community updates and needs.
• Report on any problems encountered in the field such as project participant complaints, local authority interference, and security threats to MC staff and activities. Coordinate with MC Security Officer and Protection Coordinator on any threats to MC staff and activities.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Perform other related special projects and duties as determined and assigned by supervisor.

Program Management:

• Oversee program startup and ongoing program management and administration of teams across various field locations.
• Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
• Undertakes regular (weekly, bi-weekly) field monitoring visits to assess progress and identify technical quality and/or other implementation issues, flag these to GBV/Protection coordinator/Advisor, provide solutions and implement modifications as required
• Guides and support implementation of all project activities (including overseeing case management, PSS, Skills acquisition, age-appropriate engagement, prevention, and risk mitigation), providing affirming feedback, highlighting strengths and weaknesses, and making recommendations for improvement
• Supports Mercy Corps and its partner in adapting case management tools and implementing the GBVIMS/ Primero, ensuring strict compliance with confidentiality policy and guidelines for information sharing of GBV data
• Ensure that program implementation mainstreams protection in coordination with other sectors in line with best practices.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Develop program implementation strategies, including partnership frameworks, beneficiary targeting and distribution process as well as psychosocial and capacity building of partners.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Ensure program implementation is on time, target, and budget, using effective M&E systems to reach desired impacts.
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Fulfil Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Team Management:

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Providing technical assistance to the field staff and partners, by designing and rolling out capacity building activities and training on all GBV/protection, ensuring on the job coaching and mentoring
• Under the supervision of GBV/Protection coordinators with staff and partners to assess training needs and develop a training and capacity development plan to ensure successful transfer of skills, knowledge, and attitudes to improve GBV responses. Organize trainings as per learning needs assessment and co-facilitate trainings.
• Assist team members with information, tools, and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation:

• Identify, build, and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments, and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility:

• S/he will supervise Partner Program Officers.

Accountability:

• Reports Directly To: Protection/GBV Coordinator
• Works Directly With: Finance, Program, MEL, and Operation Teams, partner staff

Knowledge and Experience

• B.A / B.Sc. Degree in relevant field required.
• 5 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general gender and protection mainstreaming experience & knowledge required.
• Experience with conducting gender analysis, protection assessments, monitoring and evaluation and other learning efforts required.
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English and Hausa is required.

Success Factors:

• The successful candidate will have a can-do attitude. Ideally, s/he will be very committed and willing to learn and work in remote locations.
• S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity.
• S/he is an active listener and contributor, working to create a strong team that share ideas and learn.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

go to method of application »

Program / Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from the Bureau of Humanitarian Affairs (BHA), Mercy Corps is scaling up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area under the project titled Transitioning Households to Recovery from Vulnerability (THRIVE) in Jere.
• The THRIVE project will provide context-specific humanitarian assistance with the goal of initiating early recovery in four wards in Jere LGA: Mairi, Mashamari, Dusuman, and Maimusari.
• The two-year consortium project will operationalize an area-based approach to advance participants from lifesaving assistance to life-building support.
• Under the Protection sector, the implementation is focused on GBV Prevention and response activities through WINN, the implementing partner.
• Under protection, the overarching goal is crisis-affected IDPs, returnees, and host communities in Jere LGA live in safe, dignified, and resilient communities.

General Position Summary

• The Program Officer will be responsible for proving technical guide to mainstreaming social cohesion across all sectors of implementation in the THRIVE program.
• Oversee the implementation of activities by sectors and partners and ensure conflict-sensitive approaches are applied.
• Ensure participants including IDPs, returnees and host communities have a smooth pathway to interventions.
• He/She will work directly with sector Leads to identify new opportunities for mainstreaming social cohesion, conflict mitigation and re-integration activities under the THRIVE program.
• The officer is to ensure close interactions with host community members and local governance structures to promote awareness and facilitate the establishment of sustained community-based schemes for promoting social cohesion. S/he will report directly to the Protection Coordinator and will work closely with other sector leads.

Essential Job Responsibilities
Strategy & Vision:

• Design proper strategies, detailed work plans and approaches to effective implementation of social cohesion initiatives in THRIVE program implementation locations in Jere LGA.
• Working with partners to build effective working relationships with relevant stakeholders including community local governance structures, IDP-led associations, faith-based institutions, grass root community structures and youth associations about social cohesion initiatives during targeting and implementations of activities.
• Participate in relevant coordination platforms and forums to share learnings and leverage on proven approaches to inform implementation.
• Facilitate participatory needs assessments /situation analysis, problem analysis and planning exercises to enhance the participation of women and other marginalized groups (including IDPs) in the target locations.
• Engage and conduct community stakeholders’ sensitization on the program activities and approaches. Mobilize targeted beneficiaries / participants to fully engage in the program to realize the intended objectives.
• Participate in all strategic planning meetings and activities, gathering and sharing relevant information in relation to social cohesion with all relevant actors.
• Make routine field visits within the program areas across the THRIVE program target locations to ensure effective implementation of program activities.
• Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
• Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.

Program Management:

• Prepare and submit timely weekly updates, monthly and quarterly reports and work plans that will be indicative of program progress during implementation.
• Maintain a proper filing system of all social cohesion initiatives implemented in the program.
• Liaise with partners to identify human impact stories of program participants, contribute the research and learning agenda activities of the program and develop these into success stories.
• Work closely with the MEL focal points to capture accurate data for measuring output and impact of the program, and to ensure accurate and timely flow of information from the field.
• Keenly analyze implementation approaches to identify constraints to program success and provide timely recommendations to inform decision-making processes.
• Ensure data protection policies are always adhered to.

Team Management:

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Orient and lead team members as necessary.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation:

• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• None.

Accountability:

• Reports Directly To: Protection Coordinator.
• Works Directly With: Finance, Program, MEL, and Operation Teams, Partners.

Knowledge and Experience

• Bachelor’s Degree in Social Sciences, Public Administration, Development Studies or other relevant fields from a recognized university.
• 3 years work experience with a local or international NGO working with marginalized communities preferably in Northeast Nigerian with a focus on peace-building, conflict mediation, or working with ethnically and religiously diverse communities.
• Proven experience in capacity building, coordinating activities, developing plans and drafting reports.
• Strong interpersonal, communication and presentation skills and capacity to maintain relations with community leaders. Experience in building and maintaining strong/productive relations is required.
• Proficiency in computer use particularly Microsoft Office (Outlook, Word, Excel, PowerPoint) is preferred.
• Strong interpersonal, writing and oral presentation skills in English is a requirement. Knowledge of Kanuri and Hausa is required while other local languages are an added advantage.
• Demonstrated attention to detail, ability to follow procedures, strong leadership and proven team-building experience, ability to meet deadlines and work independently is required.
• Willingness to spend much time in the field and work closely with program target groups.

Success Factors:

• The successful candidate will have a can-do attitude. Ideally, s/he will be very committed and willing to learn and work in remote locations.
• S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity.
• S/he is an active listener and contributor, working to create a strong team that share ideas and learn.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Locations: Adamawa (Gombi, Hong, Mubi North, Mubi South, Song, Yola North, Yola South), Borno (Biu, Hawul and Kwayakusar, Jere and MMC LGAs (Pilot)), Gombe (Akko, Billiri, Dukku, Funakaye, Gombe, Kwami (Pilot)) and Yobe (Nangere, Jakusko, Damaturu, Nguru, Potiskum)
Employment Type: Contract

Background

• Feed the Future Nigeria Rural Resilience Activity (RRA) is a 5-year USAID funded program being implemented by a consortium led by Mercy Corps with support from IFDC and Save the Children across the states of Adamawa, Borno, Gombe and Yobe states in North-East Nigeria. Rural Resilience Activity will facilitate economic recovery and growth in vulnerable, conflict-affected areas by promoting systemic change in market systems. This will ensure long-term improvements to markets that will sustainably move over 500,000 individuals out of chronic poverty.

Purpose / Project Description

• The activity’s overall goal is to effect long-term sustainable improvements to markets in Northeast Nigeria that will promote stability, improved nutritional status and sustainable progress out of poverty.
• This approach involves promoting systemic changes in agricultural and non-agricultural market systems by removing barriers to entry and aligning incentives for new and existing market actors to develop and strengthen business models that are inclusive of young people and women.
• It places a major emphasis on increased economic participation of women, youth and other marginalised groups, building trust by leveraging social networks and creating commercial relationships between market actors to improve power dynamics, facilitate information flows, and strengthen transparency mechanisms in markets, information and policy. All these aspects directly or indirectly contribute to increased production and availability of food.
• One key area of intervention for the project will be establishing TVE cottage industries for artisan’s mentorship. The TVE cottages will serve as incubation hubs for youth and women aged 15-30 years to practise and earn income from TVE skills acquired while upskilling novel capacities.
• Mercy Corps through the hybrid learning system seeks the service of Skills providers who understand the RRA model and are qualified from formal and informal TVET institutions to pilot the apprenticeship scheme through identifying and supervision of mentors in business enterprise for the duration of 3 months who will lead and guide 100 youths (15-29) in the SUB4ME initiative on entrepreneurial and employment readiness while earning, through the apprenticeship model.

Selection Process

• Following the institutional capacity assessment of 31 skills provider institutions conducted for RRA by a hired consultant, the activity identified fully operational institutions with high will and skill who participated in the TOT on soft skills and employability manual.
• These institutions who have agreed to collaborate with RRA in the form of agreements will partner with RRA through service contracts to champion the apprenticeship model in the SUB4ME initiative, by identifying and supervising qualified artisans from existing enterprises/industries who will mentor novel artisans for the duration of three moments.
• The criterias for selection, using a checklist include, but not limited to;
  • Skills providers must have been assessed by RRA during the capacity assessment.
  • Known and respected by the community
  • Must be registered by a certifying or registration body.
• The skills provider institutions who have been contracted by RRA will complete the checklist and submit it to the Intervention officer. RRA will facilitate a B2B meeting during the partner onboarding where partners and selected enterprises will have a negotiation meeting to agree on how much each artisan will be paid by the institution. Following agreement, mobilised artisans from the RRA participants database from the SUB4ME initiative will be enrolled for the apprenticeship scheme.

Skills Providers Objectives:

• To identify, supervise, and pay business mentors to mentor ( 5-10 mentees) in their spaces (TVE cottages) which will serve as incubation hubs for youth and women aged 15-30 years to practise and earn income from TVE skills acquired while upskilling novel capacities, train and support the mentees establish businesses or find jobs.

Expected Deliverables
Skills providers should be able to identify and negotiate with mentors with the selection criterias listed below:

• Existing enterprises/entrepreneurs with track record of mentorship and providing business support
• Known and respected by the community
• Enterprise/Industry must be conveniently and easily accessible, within a safe and secured environment, free from sexual, physical, emotional threat in locations identified by artisans through an administered check list .
• Industry must be willing to offer the space as a TVET cottage.
• A mentor will be required to offer a venture as a TVE cottage for apprenticeship.
• Must be willing to develop a transition plan.
• The skills provider will develop and share training work plans /schedule co created with a mentor to train trainees daily on a rotational basis for an agreed duration of hours. This rotation will continue until each mentee has circled a period of 3 months apprenticeship.
• Maintain mentors and mentees database.
• Keep track of mentees attendance, income earned, issues, dropouts, and follow-up participation of youths through home visits where need be; to ensure active participation in the cottages and help mentees develop savings plans towards transitioning. The mentor is expected to be flexible with schedules and expect spot checks from MC and it’s partners and where they cannot support the mentor, refer the issue to RRA intervention officers.
• Co create a transition plan for apprenticeship schemes
• Participate in monthly support supervisory meetings.
• Submit timely monitoring data as per RRA guidelines.
• Map out and develop a comprehensive referral system for services including health, violence among others and refer mentees to relevant services but not obligated to cover bills as MC will not be recurring additional costs incurred.
• Safeguard participants data.
• Facilitate the issuing of certificates during the graduation of mentees.

Mercy Corps expects the following deliverables to be provided:

• Biweekly update on artisans’ work progress.
• Monthly service completion receipt/document to facilitate payment of stipends
• Mentor apprenticeship transition plan.

Mercy Corps, Responsibilities:

• Mercy Corps through collaboration with VTC/TVET centres will mobilise and onboard 500 novel mentees for apprenticeship programs.
• Mercy Corps will cover apprenticeship costs during the period of the mentorship.
• Mercy corps will facilitate the printing of certificates/attendance register for apprentices.
• Mercy corps will leverage on existing partnerships to provide supportive supervision to cottage industries.

Timeframe / Schedule:

• Estimated Commencement Date: March 2022
• Estimated End Date: July 2022 (4 months)
• Conduct recruitment and onboarding of mentors and coordinators (3 weeks)
• Mentorship / transition of mentees (3 months)

Status Updates / Reporting:

• Mentors / coordinators will give weekly status updates on mentees progress, income generated by mentee, and additional services rendered for capacity enhancement of mentee.

Required Experience & Skills

• Candidates should possess an SSCE qualification.
• Should be able to read and write in English or local language.
• Should be organised with the ability to plan to use a schedule.
• Must be registered with a registration/certifying body.
• Skills provider must have been in existence for not less than 1 year with relevant mentorship experience.
• Good interpersonal and communication skills (English, Hausa and local language used in that community)
• Must be well respected and accountable in the community and guaranteed by the institution.
• Skills providers must be located within RRA intervention LGA’s.
• Must have capacity to supervise upto up to 3 businesses during the apprenticeship scheme.
• Willingness to participate in a compulsory orientation/onboarding session, learn new things and be open to supportive supervision.
• Must be willing to adhere to Mercy corps policies and procedures.
• Due to mentor attrition, if a mentor drops out due to various reasons, the new replacement will take place and the new mentor will continue from where the previous one left off.

Evaluation Criteria & Score:

• Skills providers must have been assessed by RRA during the capacity assessment - 40%
• Known and respected by the community - 30%
• Has obtained a certificate from a recognized institution, registration body or a certifying body - 30%
• Total - 100%

Payment Process

• This is a volunteer position and not an employment. The stipend is an incentive to cover the cost of mentorship and the start up process. The skills provider is not entitled to leave days or vacation time or any other benefits.
• Skills providers will be paid base on theduration of 3 months andbased on the negotiated cost per trait.
• Payments will be result based and in three trenches, following the achievement of milestones including:
  • Enrollment of apprentices, submission of transition plan, first earning of apprentice 20%
  • Documentation of employee savings, evidence demonstration of skills enhanced and progress of apprentices during apprenticeship- 2nd payment-40%
  • Graduation / start up support and evidence showing graduate artisan has established business or placed in jobs-3rd payment.-60%
• Skills providers will prepare and submit duly signed receipts/ service completion reports, mentee attendance register, with evidence of completion of milestone to the intervention officer or designee (TVET institution) who will in turn sign on the service completion and issue a receipt to Mercy corps, requesting for payment for the completion of milestone. Skills providers will submit transaction receipts indicating the amount paid to the mentor after payment has been made.
• Payment will be made by finance no later than 5 calendar working days after full service rendered satisfactorily and based upon the milestone completed. Total service fee is subject to 5% WHT. The payment will only be made through bank transfer, no cash payments.
• The Intervention officer will collate and document together with the reports to the MRM, raise payments and obtain approval, and forward to finance for further review and payment.

Interested and qualified candidates should send their CV, Cover letters and any other relevant supporting documents to: ng-gmbprocurement@mercycorps.org using the Job Title and State as the subject of the mail. E.g. TVE Cottage Mentor Gombe or TVE Cottage Coordinator Adamawa.

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Requisition Number: WASHO002249
Location: Borno
Position Status: Full-time, Regular

General Position Summary

• We are looking for a strong WASH Officer who will be responsible for the day-to-day planning, implementation, and monitoring of the WASH component in Borno. S/he will work closely with all Project and Support staff and ensure a high level of integration and communication across all sectors. The WASH Officer must ensure the smooth implementation of program objectives according to the approved work plan, adherence to quality that can be measured through M&E interventions.

Essential Job Functions

• Ensure the implementation of Humanitarian WASH project activities as designed and planned in the work plan
• Be able to design latrine, borehole, and septic tank or (pit latrine), prepare BoQ, and Scope of Work, familiar with the tender invitation, tender document, contract, service contract.
• Engage beneficiaries to ensure appropriate technical and social interventions to secure outcome, impact, and sustainability
• Identification of appropriate maintenance mechanisms and sustainability of the rehabilitated latrines, water points and household infrastructures
• Design and plan weekly activities from the work plans for logistics and improve internal coordination
• Implement WASH intervention with professionality to ensure the technical and programmatic quality of the project
• Conduct assessments and baseline studies
• Participate in coordination meetings as directed by the line manager and share information with external stakeholders as appropriate
• Provide regular and reliable narrative reports reflecting lessons learned
• Work together with the local partner’s WASH team members to ensure that the various aspects of the WASH response are integrated and that they form part of a coherent WASH response
• Ensure that all activities are implemented in line with relevant standards, codes of conduct, and humanitarian principles
• Use participatory approaches as far as possible throughout the program cycle
• Ensure that gender, protection, disability, the environment, and other important crosscutting concerns are considered in program implementation and reporting; ensure that project activities reflect the needs of specific groups and individuals
• Ensure all activities are carried out in accordance with local government procedures (e.g., site selection) and do not duplicate or interfere with activities proposed or carried out by the UN or other NGOs
• Liaise with other organizations/entities engaged in similar activities in the area of intervention

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• WASH Assistants.

Accountability:

• Reports Directly To: WASH Senior Officer.
• Works Directly With: All program teams, Operations, and MC beneficiaries

Knowledge and Experience

• Degree in Civil Engineering, Geology, Environmental Engineering, or other Science relevant background and/or relevant experience in water and sanitation.
• Multi-tasking, coordination, organization, prioritization skills are essential. Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Highly developed computers skills, with strong familiarity with MS Office, Powerpoint, Outlook, Excel, Word, and infrastructure design software
• Familiarity with AutoCAD, GPS, Arc Gis and Google Earth is strongly desirable
• 2 - 3 years in community-based water and sanitation project preferably in a rural context
• Experience in water supply systems: boreholes, pumping, basic hydraulics, etc.
• Fluency in both verbal and written English is highly preferred. Fluency in Hausa is required
• Ability to work independently and cooperatively with team members required. Ability to work under pressure
• Strong interpersonal, intercultural and communication skills.

Success Factors:

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Requisition Number: SENIO002250
Location: Borno
Position Status: Full-time, Regular

General Position Summary

• We are looking for a strong WASH Senior Officer who will be responsible for the day-to-day planning, implementation, and monitoring of the WASH component in Borno.
• S/he will work closely with all Project and Support staff and ensure a high level of integration and communication across all sectors.
• The WASH Senior Officer must ensure the smooth implementation of program objectives according to the approved work plan, adherence to budgets, and within a level of quality that can be measured through M&E interventions.

Essential Job Functions

• Under the guidance of WASH Advisor and WASH Coordinator, supervise the implementation of the program in the field, and provide input into design and improvement of WASH infrastructure in targeted areas.
• Oversee the implementation of all WASH sector activities and administration of the team in respective field location
• Develop activity work plans, manage day-to-day activity implementation, conduct quality control visits and submit timely program updates.
• With technical guidance from the WASH Program Advisor, design and oversee technical and social WASH assessment tools.
• Prepare detailed project designs, estimates and drawings as required, including lists of materials, labour, and technical specifications.
• In collaboration with the WASH Program Advisor, WASH Coordinator, assist the procurement team to prepare tender documents, reviewing the technical profiles of contractors, and ensuring materials procured meet required quality standards.
• Ensure the use of construction supervision checklists for each site to document progress and quality standards.
• Conduct regular monitoring at WASH infrastructure project sites.
• Promote community involvement and ownership in all water and sanitation activities and infrastructure projects and advise on hand-over protocols and activities.
• In collaboration with the WASH Program Coordinator, perform a final inspection of completed WASH infrastructure projects, and ensure that technical, safety and environmental standards have been met.
• Establish and maintain effective program reporting, document filing, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained.
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• WASH Officers and Assistants.

Accountability:

• Reports Directly To: WASH Coordinator, WASH Advisor and Program Director
• Works Directly With: All program teams, Operations, and MC beneficiaries.

Knowledge and Experience

• Degree or an HND in Civil Engineering, Civil and Water resource Engineering or Geology. A Master’s degree will be an added advantage.
• At least 5 years of relevant experience plus 2 years or more in supervision or team leadership position, preferably with an international NGO.
• Excellent skills and experience in the assessment and supervision of WASH and rural projects
• Proven ability to lead a team of professionals in the field of expertise in order to successfully achieve the objectives of the project.
• Experience in water supply systems; boreholes, pumping, basic hydraulics, etc is required.
• Creativity in program implementation with a demonstrated pattern of logical thinking. Sincere commitment to ensuring gender sensitivity in WASH activities is required.
• Knowledge of humanitarian principles and their application to program implementation is highly required.
• Computer literacy with good knowledge of Office applications and databases is required.
• Knowledge and ability to use other engineering software is a plus
• A focus on team building and staff capacity building.
• A strong team player, outgoing personality with good communication and training skills
• Ability to communicate in English and Hausa.

Success Factors:

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.