Jobs at Elvaridah

Responsibilities

• Provide comprehensive administrative support, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Assist in preparing and managing plans, presentations, and reports for various business development initiatives.
• Conduct thorough research on industry trends, competitors, and potential partnerships to support strategic decision-making.
• Act as a liaison between the executive and internal/external stakeholders, ensuring clear communication and timely follow-ups.
• Think on your feet and adapt to changing priorities and tight deadlines.
• Anticipate the needs of the executive and proactively identify opportunities to enhance their effectiveness.
• Lead special projects as assigned, demonstrating creativity, critical thinking, and problem-solving skills.
• Assist in the identification, evaluation, and execution of strategic business opportunities.
• Maintain strict confidentiality of sensitive information, exercising sound judgment and discretion in handling confidential matters.

Requirements:

• Possess a strong understanding of business principles, marketing strategies, and industry trends.
• Bachelor's degree in Business Administration, Marketing, or a related field (a plus)
• Experience in business development, market research, and strategic planning is highly desirable.
• Excellent organizational and time management abilities to handle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Exceptional verbal and written communication skills.
• Attention to detail, ensuring accuracy and precision in all tasks and deliverables.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint), project management tools, and other relevant software applications. Knowledge of design software or marketing automation platforms is a plus.
• Proven experience as an Executive Assistant or related role, preferably in a fast-paced creative environment

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Job purpose

• The role is an encompassing and evolving role which will involve administrative management, customer service and brand management. The successful candidate will be tasked with the duties stated in this document and others as may be decided by the CEO.

Duties and responsibilities

• Convert potential customers by recommending goods or services and demonstrating how they benefit the customer personally
• Respond to customer inquiries about available products and services
• Establish new customer accounts, recording account information on written forms or digitally
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Inventory management and stock taking.
• Refer advanced cases to management for resolution, providing background information as necessary
• Maintain and regularly update financial account information using computer software programs
• Anticipate customer needs, following up with previous customers to offer reorders or additional services
• Executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs.
• Building brand awareness and increasing brand value and profitability.
• Increasing product sales and market share.
• Collaborating with different teams such as marketing, creative, legal, etc.
• Ensuring that messaging and marketing activities are aligned with brand and company values.
• Develop strong customer relationships in order to generate high volume of prospective clients

Qualifications include:

• Graduate Degree in Management, Social Sciences, Operations
• Minimum of Two years of related work experience

Competencies

• Innovative and analytical mind set
• Computer literacy and ability to use Office Applications
• Ability to relate well with people with a view to converting leads
• Great communication skills (Verbal, Presentation)
• Smart, Critical, strategic and creative thinking

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Overview

• We are seeking a highly knowledgeable and experienced Sales Manager with a strong background in the pharmaceutical industry. The ideal candidate will be a licensed pharmacist with a minimum of 5 years of experience and a proven track record in sales management. This role requires a unique blend of pharmaceutical expertise and sales acumen to drive the growth and success of our product lines.

RESPONSIBILITIES

Sales Strategy Development:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Analyze market trends and identify opportunities for growth.

Client Relationship Management:

• Build and maintain strong relationships with key clients, including hospitals, pharmacies, healthcare providers, and distributors.
• Ensure high levels of customer satisfaction and address any client concerns promptly.

Team Leadership:

• Lead, mentor, and manage a team of sales representatives.
• Provide training and support to ensure the team is knowledgeable and effective in their roles.

Product Knowledge:

• Maintain a deep understanding of the company's pharmaceutical products, including their uses, benefits, and competitive advantages.
• Educate and train the sales team and clients on product details.

Market Analysis:

• Conduct thorough market research to identify potential clients and competitive landscape.
• Monitor industry trends and adjust sales strategies accordingly.

Sales Reporting:

• Prepare and present regular sales reports, including sales forecasts, performance metrics, and market feedback.
• Use data to inform strategic decisions and improve sales performance.

Regulatory Compliance:

• Ensure all sales activities comply with industry regulations and company policies.
• Stay updated on changes in pharmaceutical regulations and ensure the team is compliant.

Budget Management:

• Develop and manage the sales budget.
• Monitor expenses and optimize resources to achieve financial targets.

Promotional Activities:

• Plan and execute promotional activities, such as trade shows, conferences, and product launches.
• Collaborate with the marketing team to develop promotional materials and campaigns.

Customer Service:

• Provide exceptional customer service and support to clients.
• Address any issues or concerns in a timely and professional manner.

Continuous Improvement:

• Seek opportunities for professional development and stay updated on industry advancements.
• Encourage the sales team to continuously improve their skills and knowledge.

Requirements

• Bachelor's degree in Pharmacy (B.Pharm). A Master's degree or additional qualifications in sales or business management is a plus.
• Minimum of 5 years of experience in the pharmaceutical industry, with a proven track record in sales management.
• Licensed and registered pharmacist.
• Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Proficiency in sales and market analysis tools.
• In-depth understanding of pharmaceutical products, market dynamics, and regulatory requirements.
• Strategic thinking, problem-solving abilities, and a results-oriented mindset.
• Willingness to travel as required to meet with clients and attend industry events.